Hi Jay, Had chance to compare media today and also received same email response from MS. The Action Pack is missing the \admin folder and has r suffix on these files\folders.. \Enterpriser.WW \Enterpriser.WW\EnterpriserWW.msi \Enterpriser.WW\EnterpriserWW.xml Enterprise media, \Enterprise.WW \Enterprise.WW\EnterpriseWW.msi \Enterprise.WW\EnterpriseWW.xml Action Pack Key works with the proper Enterprise Media.