I set everything to default and still have the problem. I just tried to go to McAfee and redownload a product that I purchase and lost after installing a brand new HD and the buttons do not work to download, e-mail them for help. I cannot get to the Windows updates page; it's blank. I'm at a loss here don't know what to do. I've tried to uninstall IE7 and install IE6 but even after uninstalling of IE7, 6 tells me 7 is still on and cannot complete install. So I reinstalled IE7. This really bites; I'm so frustrated. Dyann If any one has any ideas please help. I've used Registry Smart, AdwareAlert; Spyware Doctore and my system is clean.