Comcast no longer Working on Win98SE

[PROBLEMCHYLD]

I just did a clean install on my Win98SE machine and now i can't connect to the internet

I'm using comcast with a modem all my setting are the same as before the re-install

also it works fine on my WinXp machine.Something was mentioned about me

having to set the DHCP in Win98SE

Edited June 13, 2007 by PROBLEMCHYLD

[MDGx]

If you connect directly thru your cable modem, make sure the modem driver is properly installed.

For example:

If using a Motorola SB4200 external cable modem:

http://broadband.motorola.com/consumers/products/sb4200/

has this driver:

http://broadband.motorola.com/consumers/su...ntinuedProducts

- Win2000/XP:

http://broadband.motorola.com/consumers/pr...B4220_2K_XP.exe

- WinME:

http://broadband.motorola.com/consumers/pr...s/SB4220_ME.exe

- Win98:

http://broadband.motorola.com/consumers/pr...s/SB4220_98.exe

Motorola modem FAQ:

http://broadband.motorola.com/consumers/su...rfboard_faq.asp

If you connect your cable modem thru an internal [PCI or built into the mobo] or external Ethernet network card/adapter (NIC), which has a RJ-45 connector:

http://en.wikipedia.org/wiki/RJ-45

for your cable modem, make sure the NIC drivers are properly installed.

If you connect your cable modem thru a USB [external] Ethernet NIC device, make sure the drivers are properly installed.

If using a firewall router, make sure DHCP server is enabled from the router web-based setup interface.

Routers usually have this IP [open it in Firefox and input your user ID + password]:

http://192.168.1.1/

Most cable modems have this IP when connecting thru a firewall router:

http://192.168.100.1/

In Windows 98 SE, make sure your Ethernet adapter + DHCP protocol are properly enabled:

http://helpdesk.fsu.edu/internet/ethernet/win98dhcp.cfm

and another guide:

http://www.cvesd.k12.ca.us/cvesd/helpdesk/...ig_dhcp_pc.html

Also, run:

winipcfg

and press the "More info" button to make sure your Ethernet adapter + DHCP server are properly configured.

Also, run:

IPCONFIG /release_all

and then:

IPCONFIG /renew_all

or press Release and then Renew buttons while running winipcfg.

Also:

* Winsock/TCP/IP (DUN/RAS) + Layered Service Provider (LSP) 32-bit repair tools [free(ware)]:

http://www.pcbuyerbeware.co.uk/NetworkingProblems.htm

- XP TCP/IP Repair for Windows XP:

http://www.xp-smoker.com/freeware.html

Direct download [464 KB]:

http://www.xp-smoker.com/downloads/xptcprep.exe

- WinsockXPFix for Windows 9x/2000/ME/XP:

http://www.iup.edu/house/resnet/winfix.shtm

Direct download [1.37 MB]:

http://files.snapfiles.com/localdl834/WinsockxpFix.exe

More info:

http://www.pchell.com/support/limitedconnectivity.shtml

- SockFix for Windows 9x/ME:

http://www.lavasoftusa.com/

Direct download [33 KB]:

http://digital-solutions.co.uk/lavasoft/whndnfix.zip

- Winsock2 Fix for Windows 98/ME:

http://www.bu.edu/pcsc/internetaccess/winsock2fix.html

Direct download [60 KB]:

http://www.bu.edu/pcsc/internetaccess/w2fix.exe

- LSP-Fix for Windows 9x/NT4/2000/ME/XP/2003:

http://www.cexx.org/lspfix.htm

Direct download [179 KB]:

http://www.cexx.org/lspfix.zip

- Try these 2 commands if using Windows 95/98/ME:

IPCONFIG /release_all

IPCONFIG /renew_all

MSKB: How to Use Windows 95/98/ME WINIPCFG to View TCP/IP Settings:

http://support.microsoft.com/?id=141698

MSKB: IPCONFIG Windows NT4/2000 Diagnostic Utility:

http://support.microsoft.com/?id=117662

MSKB: IPCONFIG Windows XP/2003 Diagnostic Utility:

http://support.microsoft.com/?id=314850

MSKB: How to Recover from Winsock2 Corruption in Windows XP/2003:

http://support.microsoft.com/?id=811259

MSKB: How to Reset TCP/IP in Windows XP:

http://support.microsoft.com/?id=299357

MSKB: How to Troubleshoot TCP/IP in Windows XP:

http://support.microsoft.com/?id=314067

Also, make sure all your comcast cables/splitters/extensions/etc etc are properly screwed in tight.

If also using comcast cable TV, make sure the cable that comes into your house is split into 2 using a dedicated splitter/atenuator [usually provided by comcast technicians for free at install/service time].

From the splitter, 1 cable should go directly to your modem, and the other to your (1st if more than 1) TV/monitor/VCR/DVR/HVR/Tivo/digital box/etc.

Comcast help:

http://www.comcast.net/help/faq/

Comcast internet connection help:

http://www.comcast.com/corporate/customers...d_internet.html

Sometimes the root DNS comcast servers might be under repair/maintenance, so you may need to connect thru alternative public DNS servers instead [temporarily until they fix the problem].

This is how to do this:

"Crash Cast" a.k.a. Comcast cable DNS troubleshooting

"Crash Cast" is having DNS issues once in a while.

Your internet is slow because of their DNS backend.

Basically you can access some web pages, but you can't access others.

This is a DNS issue, not a line issue!

The solution:

This is verified to work and will resolve your DNS problems, until "Crash Cast" can get their act together and fix their DNS servers.

DNS is one of, if not THE most important protocol you use when connecting to the Internet.

Step-by-step:

- Open your network connection: Start -> Control Panel -> Network Connections.

- Right-click on "your Network Connection name" (Wireless or LAN) -> choose Properties.

- Scroll to TCP/IP Settings ("your Network Connection name") -> highlight it -> choose Properties.

- Under the DNS section -> choose "Use the following DNS server address" -> enter 1 of the DNS servers from the list below.

- Click OK twice to close -> try your Internet connection again.

Public DNS Servers list:

Public (Level3) Nameservers (these are OC192-s)

4.2.2.1

4.2.2.2 (fast)

4.2.2.3

4.2.2.4

4.2.2.5

4.2.2.6 (fast)

Open to the Public

# ns1.la.us.opennic.glue (New Orleans, LA, US) - 68.15.165.12

# ns1.phx.us.opennic.glue (Phoenix, AZ, US) - 63.226.12.96

# ns1.sfo.us.opennic.glue (San Francisco, CA, US) - 64.151.103.120 (fast)

# ns1.co.us.opennic.glue (Longmont, CO, US) - 216.87.84.209

SpeakEasy Nameservers

66.93.87.2

216.231.41.2

216.254.95.2

64.81.45.2

64.81.111.2

64.81.127.2

64.81.79.2

64.81.159.2

66.92.64.2

66.92.224.2

66.92.159.2

64.81.79.2

64.81.159.2

64.81.127.2

64.81.45.2

216.27.175.2

66.92.159.2

66.93.87.2

Sprintlink General DNS

204.117.214.10

199.2.252.10

204.97.212.10

Cisco

128.107.241.185

192.135.250.69

If still no signal, you may want to call comcast for service [toll free number]:

1-800-COMCAST

or:

1-800-266-2278

Service is free for comcast subscribers.

If a technician needs to be sent to your house, you [or an adult > 18 who is the (co)owner of the comcast account] must make an appointment with the service person you're talking to on the phone.

HTH

[PROBLEMCHYLD]

I had to take me ethernet card out of my WinXP machine and place it in

my Win98SE machine just to connect online.

Now the ethernet card in my Win98SE machine works fine even before the replacement.

I think its comcast stamping the card you connect with.they are killing support for Win98SE too.

so the solution is when i want to connect with Win98SE i have to swap my Cnet ethernet card

with my net gear.

[MDGx]

I had to take me ethernet card out of my WinXP machine and place it in my Win98SE machine just to connect online.

Now the ethernet card in my Win98SE machine works fine even before the replacement.

I think its comcast stamping the card you connect with.they are killing support for Win98SE too.

so the solution is when i want to connect with Win98SE i have to swap my Cnet ethernet card

with my net gear.

I don't think comcast "cuts out" Win98/ME users, I use 98SE to connect all the time, and never had problems.

Maybe your other NIC is broken, or maybe you had a disk/file crash which may have corrupted the driver(s) file(s)?

Or maybe you had a registry crash [in particular the portion which controls the NIC, LAN or DHCP]?

Reinstalling the NIC drivers may fix your problem.

HTH