Network drives reporting as disconnected but in fact are connected ok

[ixy]

Hello, Hope this is the correct forum for this I have a small problem with a laptop user. User logs in to xp on our domain and all goes well. User gets a message saying cannot reconnect a drive and when he goes into my comp, the mapped drives all have disconnected next to them. If I open the drive, the message changes and the drive opens ok. This seems to happen when the laptop goes into standby mode as well. My first thoughts were that the NIC was droppign the connection and then reconnecting upon a request. Any thoughts? Greatly appreciated!

[nitroshift]

By default Windows will show a mapped drive as disconnected if not used for a certain amount of time.

[ixy]

Hi Nitroshift,

Agreed, but this should not be the case when the system has just booted?

[nitroshift]

Since it's a laptop, you might try to remove the check for "Allow the computer to turn off this device to save power" under the properties of the NIC.

[ixy]

Sound advice thanks. I might try that. I guess it could be a NIC hardware or driver problem as well.

[nitroshift]

You`re welcome. Please come back to let us know whether this solved your issue. Cheers.

[cluberti]

Hi Nitroshift,

Agreed, but this should not be the case when the system has just booted?

Well, actually, it will show disconnected if you did not authenticate to the server hosting the drives (this can happen when a "slow link" is detected, or if you're using a wireless connection and you've logged in with cached credentials). When you first log in if this happens, the drives will show up, but they'll be "disconnected" until you double-click one to browse it (auth happens in the background, and once you get a valid token from a DC or the local server if it's a local account on the server, everything "works" again).

[ixy]

Hi Cluberti,

Thanks for the reply. I will investigate the slow link option. Its odd that the other thirty or so laptops do not exhibit this behaviour. Time to go deeper