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Outlook 2003 - Email Categories ( exhibit added )


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Posted (edited)

Hello, I have used Email Categories functionality for a long time. However, in the last few weeks, I have encountered a problem that perplexes me. I group my inbox emails by category. The categories are displayed in ascending sequence. Within each category, I display my emails in Received Date sequence. Here is the problem > Some categories are duplicated in my view and not in the proper sequence. For example, I have 50 emails in a category called Tools-EKM. There are two groups of emails for that category ... one with 40 emails in and one with 10 emails in it. I need to pull these 50 emails back into one group, in the proper sequence. I have attached an exhibit of the problem. Can anybody provide insight? Thank you.

070324___Exhibit___MS_Outlook_Categories_Problem.doc

Edited by tipper

Posted

Problem solved >>> Using exchange server. My local ost file was corrupted. Established a new profile, re-loaded email from server ... no problem. All categories unique and in the proper sequence. I have no idea how my ost file got corrupted. Thanks for all the views.

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