Outlook Express Error

[wildbill411]

Hello,

I am recieving this error in Outlook Express 6:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'Wildbill', Server: 'pop.earthlink.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

*I have been using OE w/ this setup for years.

*I am using Windows XP Pro SP2.

*I have my Outlook Express set to Send &Recieve every minute.

*I do not get the error on every transmission. *If I do get the error, usually by the next S&R I do not get it.

*I have 2 accounts set up in Outlook Express

****It mostly happens to the DEFAULT ACCOUNT. whether it be the first or second to get checked during S&R. I have tried either account as default and it is the account which usually gets the error!

I have been using this article as a guide to resolving the issue:

http://support.microsoft.com/kb/813514

It lists these as possible causes:

• Incorrect account settings

• Misconfiguration of personal firewall software

• Antivirus software

• A bad modem

• Maximum Transmission Unit (MTU) size

• Outlook Express has been removed from the computer or the installation is damaged

• Your user profile in Outlook is damaged

• An e-mail item on your POP3 server is damaged

I have tried:

+Reentering all account settings

+disabling my antivirus

+called hughes net to make sure my modem was ok

+called Earthlink (I use earthlink accounts)

+checked my MTU setting and tried other settings

+cleared all email from server and deleted any email since errors started

+tried different timeout setting

Just recently I tried uninstalling and reinstalling Outlook Express.

I followed this and backed everything up:

http://support.microsoft.com/kb/270670

Then I followed this to remove and then reinstall (after rebooting):

http://support.microsoft.com/kb/263837/

After reinstalling and opening Outlook Express, nothing had changed. I did not need to use the "mail backup" I had created.

So I do not know whether or not This step had been fully executed correctly.

Did I miss something in un-reinstalling OE? Would this matter?

Thanks abunch!

Edited February 10, 2007 by wildbill411