I accidentally *permanently* deleted all the messages in my deleted folder yesterday. (Outlook 2003) I do a weekly backup to an external hard drive, but I can't figure out where to look for the outlook deleted files. Can anyone help?

thanks!

exactly how do you do the backup?

I backup to an external hard drive using Bounceback. I do my entire C drive once a week. Is that what you needed to know?

Can anyone help???? Please??

Thanks!

Pamela

all outlook items are stored in a database file called outlook.pst

your outlook.pst file is located here:

C:\Documents and Settings\user_id\Local Settings\Application Data\Microsoft\Outlook

use your backup software to retrieve the file from the external hard drive- but do not overwrite your current one - put it in a temporary location

in outlook click: file --> import and export

select import from another program or file

select pst from the list and browse to the temp one you retrieved earlier

you will see a list of all the folders in the pst (calendar/contacts/deleted items etc)

select deleted items and finish

Edited February 11, 200719 yr by markajm

yes, search for the .pst file then import it in outlook. it should work.

In the future you can consider using a dedicated software because is much more simple cause the software can save what you want, when you want and where you want it.

Personally i use Outlook Express Backup Genie (download & try it fromhere)

Cheers and good luck !