Dell 8110 no internet

[Pnsxlee]

Hi,

I have a 6 months old Dell Demension 8110 with on board intel pro/100 ve ethernet port. Things were OK, until today when my kids turns on computer to do homework. The computer could not connect to the internet.

The port does not light up. I am not sure if it does (I think it does). I try to disable it then enable it. It showed as network unpluged. I used new cat-5 cable still no help. It's telling me the device is working properly. I updated the driver and still no help.

Can you help me?

Thanks.

[cluberti]

Well, have you tried connecting to a different port on your router (hoefully it's got more than one port for internal users)? If you've got a different cable, that would indicate that theire's either something wrong with the NIC or the router port, assuming the new cable is good.

One thing you can do is switch the ends of the cable, so that the end that was connected to the computer is now plugged into the router (and vice versa).