Domain/Website Issue

[swancd]

I have installed a SBS2003 with the domain being company-site.com (example!).

Everything went fine with the install.

With the e-mail they way they wanted it setup was to create an exchange mailbox and then create a POP3 account storing the messages in the exchange box.

All this is ok, but the pop/smtp servers are mail.company-site.com but it says it can't find them. Same happenes in IE when you try and browse their website.

Site works fine outside of domain.

To get around the mail problem I have entered the IP of their hosting company into the pop/smtp and that works, but they still can't get website.

I guess its because I didn't setup domain as being company-site.local or something.

Any ideas how this can be sorted - can I do something with DNS ?

Thanks

[cluberti]

Yes - you need static entries in the forward (and possibly reverse) zones for company-site.com on the SBS server. What happens when you give your internal domain a public name is that AD clients then assume that all DNS queries against that TLD are local. If the servers are NOT local, the lookup will fail until you add a static entry for every host that is not on the SBS network, but has it's TLD as company-site.com.

[swancd]

Quick walkthrough how I caan achieve this?

Thanks for the help and advice!

[Stoic Joker]

Open the DNS Management console (in Administrative Tools)

Expand Forward Lookup Zones

Right click the company-site.com

Select New Host (A)

Name: mail

IP: [the hosting companies]

Put a check in Create Associated pointer (PRT) record (this will auto create the reverse lookup record for you)

Repete for Name: www

This will let the DNS server respond with the hosting company's IP for mail.company-site.com & www.company-site.com requests

[swancd]

Great!

All working thanks!

[swancd]

Further to the above issue.....

When a user from the office where the server is e-mails a user in another country that also use the e-mail (pop3 boxes) it gets returned.

I guess its because I have called the server the same as the domain name. When I added the DNS lookups (above) they are able to access their website fine.

Is there an easy solution to make sure that the e-mails leave the server to the other users?

Thanks!

[swancd]

Any one have any suggestions? - This is quite urgent!

[fizban2]

can your clients email anyone else out the office without issue? is this a specific issue with just this client?

[swancd]

More Detail...

Say company is abc.com - Their website and e-mails are www.abc.com and whatever@abc.com

I called their server abc.com (not knowing what I know now!)

In the office is say: ben@abc.com bob@abc.com and amy@abc.com - These people can send e-mails to each other fine and to anyone else outside of the company.

In another office (abroad) there is say jim@abc.com, tom@abc.com. People from the above office CAN'T send messages to these people. But these can send to the above office.

I think its because they are going from the first office to the SBS2003 which is rejecting them as they are not a user on that server. What I need them to do is to always go outside of the server to the ISP to be delivered to the 2nd offices PCs using the POP accounts they have on their Outlook.

Make sence?!

Thanks!

[Stoic Joker]

With the e-mail they way they wanted it setup was to create an exchange mailbox and then create a POP3 account storing the messages in the exchange box.

Okay ... I missed this part of your first post. Connecting Outlook to Exchange and a POP3 account is not a supported configuration. Once Outlook is told to connect to an Exchange server, that's all it gona do. Even if you set the POP3 account as the User Account default in ADU&C and Outlook it's gona act flakey.

You need to be using a POP Connector to check the pop accounts, and there is an option to have Exchange relay through an external SMTP server in the same documentation. I don't recall the details (it's been a while) but do some digging on MS's site for SBS POP Connector and you'll find what you need.