Woomera Posted November 25, 2006 Posted November 25, 2006 ok im tryin to start using the outlook but i have a little problem.when i try to use send/recieve it keeps askin me for password and nothin happens.the password window just keeps poping up.why it does that?
Aragorn7 Posted November 28, 2006 Posted November 28, 2006 If I have understood your issue correctly, when you open up Outlook, its default is to automatically send and receive. Your pop3 e-mail account requires a password and because of a connection issue, Outlook is asking for you to supply the password; so it can complete the connection. The problem is that supplying the password is not going to fix the problem. The password prompt will just keep returning.As I indicated the issue is created by a connection problem, which either belongs to your pop3 e-mail account server or it may be that something has changed in your own settings. If you can access your email account without difficulty, by going through your internet browser, I suggest you access your e-mail account settings via Outlook and make sure that the User Name, password, pop3 and smtp settings as well as their respective port settings all match the settings stipulated by your e-mail account provider. Some accounts require secure password authentication and if so, it must also be checked in your email account settings. If all of your settings end up being correct, you may wish to contact them directly via phone or e-mail for additional assistance. They should post the appropriate settings on their web site.Again, I have in the past experienced this same issue and the problem has always been at my end or theirs and is not a corruption in Outlook. It can be corrected.
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