Remote Assistance Question

[hons]

Hi,

Does anyone know how to setup and use the "Remote Assistance" feature in the "Intranet"???

I want to use it in our 2003 - WinXP network but don't know how.

Thanks.

Edited October 24, 2006 by hons

[cluberti]

http://www.microsoft.com/technet/prodtechn...d/20_s3rem.mspx

http://technet2.microsoft.com/WindowsServe...3.mspx?mfr=true

http://download.microsoft.com/download/0/9...resentation.ppt

http://smallbusiness.itworld.com/4380/nls_...731/page_1.html

[hons]

Thanks.

But I want to use the function in "INTRANET" and NOT "INTERNET".

Can you provide some information?????

[cluberti]

Treat your intranet as an "internet" - the same policies and concepts apply. I'm not sure I understand what you are attempting to do if the links posted do not assist you. Perhaps you could be more specific in posting your requirements or requests?

[hons]

Hi Cluberti,

Many thanks for your information. I finally get it work in our network.

The next problem is - how to deploy the group policy to the entire network's PCs???

Do you have any idea???

Thanks.

[cluberti]

If you add it to the "Top Level Domain Policy" group policy, it'll affect ALL machines on the network. However, if would be wiser to create a group policy object with only these remote assistance settings, and apply it to a new OU that contains all of the computer objects that this policy will apply to.