Locked documents

[Paul C]

My friend is having problems with his MS Office, he has had it installed for about 3 months but all of a suden when he creates a new document (or spreadsheet) and tries to type it tells him that the document cannot be amended, also it has a lock icon at the bottom of the page.

Any ideas anyone?

Edited August 22, 2006 by Paul C

[spacesurfer]

If you are specifically referring to Excel, it has a function to lock cells or lock the whole document. I've never seen the lock icon that you mention.

Word has a template called Normal.dot. I'm not sure if templates can be "locked" but it could be. You can try to search and delete normal.dot. Word will create a new one so this is safe.

for excel, I don't believe it uses a template.

[Paul C]

Thanks, I've never heard of this either, I'll just tell him to delete normal.dot.

Thanks again

Paul

[spacesurfer]

The location for normal.dot is usually %userprofile%\Application Data\Microsoft\Templates