D8TA Posted July 17, 2006 Posted July 17, 2006 I have several users who I deployed just Outlook 2003 sp1 too. I have since deployed Office 2003 sp2 which includes Outlook 2003 sp2, updating the Outlook 2003 sp1 users. We are running Windows XP sp2 and these are mainly notebook users, Dell GX610 or desktops GX280. This doesn't happen to everyone just a handful but here is what happens. After the update users are unable to send messages. The message just sits in the Outbox until you uncheck the cached mode then they can send and receive just fine. I have several other users who are not experiencing any problems. Has anyone seen anything like this, if so, any recommendations to prevent it from happening in the future?Thanks!
D8TA Posted July 18, 2006 Author Posted July 18, 2006 I had the users run the Detect & Repair option under the Help menu to correct this issue. It wasn't as wide-spread as others had thought and only affected 3 users.
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