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Posted

Hi all

I have a computer which has microsoft outlook 2000 and it takes a lot of time to load. I defraged, checked for viruses and spam. Still it is taking a lot of time to load plus it hangs while loads. The pst file is almost 500 mb. I don't wether that is what it is causing it.

Please help.


Posted

thank you for the reply

But i tired with all kinds of antivirus and spam software to clear any of those. But i did find out what was the issue. Since all the spam adds unnessarray buttons in outlook it slows the start up. The file outcmd governs this, so what i did was to delete that file and restart outlook it will ofcourse delete all the buttons except for the basic once but it also sped up the start up a lot.

C:\Documents and Settings\adias1-ALT\Application Data\Microsoft\Outlook this where you can locate the file. I am going to check out the tune up software anyway. Thank you again.

Andrew

Posted (edited)

Hi Andrew,

Did you scan the .PST with "scanpst"? Search for that file on your pc, and use it to scan the .PST file of the user.

If you're still having problems with Outlook loading, try the following. Remove the current .PST from the user's outlook configuration, and add a brand new one. Is Outlook still taking long to load?

If that seems to have done it, reload the "corrupt" .PST and either archive the emails in it to an archive.PST or manually move the email (folders) to a new .PST. Once you've removed all the emails from the PST that's giving you problems, remove it from the user's PST and he should be fine.

Let me know if it helped. Sending me a PM would speed up your reply. I'm not too active on the message board anymore.

Good luck

Edited by enuffsaid

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