dsy5 Posted April 16, 2006 Share Posted April 16, 2006 I just received the latest Automatic Update from Microsoft today. After restarting, it seems to have goofed up Windows Explorer! Now whenever I open it from the right context of the start button and choose explore, it opens with the Start Menu and I cannot click on the [+] open nodes to open any drives or folders. All that happens is an hour glass. I can click on each folder to show the contents in the right pane, but the treeview functionality seems to be gone.Anyone else experience this anomaly? Link to comment Share on other sites More sharing options...
cluberti Posted April 16, 2006 Share Posted April 16, 2006 Uninstall 908951 or any HP software you have on your machine, and the problem should go away. Link to comment Share on other sites More sharing options...
dsy5 Posted April 16, 2006 Author Share Posted April 16, 2006 Uninstall 908951 or any HP software you have on your machine, and the problem should go away.I did a system restore to just before the update and the problem went away. I can't seem to find the update 908951 you refer to and I'm not sure that I want to remove my scanner and printer software for the HP stuff. If this is caused by the new update, I don't understand why removing the HP software would help? Maybe you could enlighten me Link to comment Share on other sites More sharing options...
cluberti Posted April 16, 2006 Share Posted April 16, 2006 The HP daemon included in most HP software packages is known to cause issues with that package, and removing it resolves the issue. Also, the package is 908531, sorry. Link to comment Share on other sites More sharing options...
RyanVM Posted April 16, 2006 Share Posted April 16, 2006 You don't need to remove the HP software http://support.microsoft.com/kb/918165 Link to comment Share on other sites More sharing options...
dsy5 Posted April 16, 2006 Author Share Posted April 16, 2006 You don't need to remove the HP software http://support.microsoft.com/kb/918165The registry tweak from the above KB article did the trick Thanks a bunch, guys. Link to comment Share on other sites More sharing options...
cluberti Posted April 17, 2006 Share Posted April 17, 2006 Guess that's what I get for being out a week - didn't even know that one was released . Link to comment Share on other sites More sharing options...
BBlandford Posted April 20, 2006 Share Posted April 20, 2006 (edited) QUOTE(RyanVM @ Apr 16 2006, 02:51 PM) You don't need to remove the HP software http://support.microsoft.com/kb/918165The only issue is that they tell you to set the DWORD Value to 1 (Resolution para 6). I couldn't do this - it stayed stubbornly at 0 - but the fix still worked. Scared me something dreadful though - I have NEVER tinkered with the registry before, and I hope I never have to again!!!!Brian Edited April 20, 2006 by BBlandford Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now