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no internet


imanwil

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the internet on my my laptop wont work any more, its plugged in through a ethernet adapter

ip, dns are all there but its not sending or recieving/the internet isnt getting to any of the programs (eg IE)

it did this to me before and i just did a system restore and it worked again but that wont work now

please help

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You need to check and make sure you have TCP/IP enabled.

Try restarting the hub and modem.

Make sure you dont have some firewall blocking you aswell

also make sure you havent changes some settings to IE like proxy settings unless you know you are using a proxy server...

Edited by cconk01
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Try opening a command prompt, and typing the following commands, in order:

ping www.google.com

telnet www.google.com 80

You should get a ping response from www.google.com, you should get a blank command prompt screen after about 10 seconds (or less) when using the telnet command. If either fail, you'll have more of an idea of where the problem lies.

1. If ping can't find the host, it's DNS

2. If ping fails, the packets are likely not making it to the host (for whatever reason) pointing to a firewall or router issue

3. If telnet doesn't work, you can't get out on port 80 and it's almost always a firewall issue.

You get through both steps and everything appears to be working, then it's more an issue with the browser, as everything is working on the TCP/IP stack.

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