Cannot access companyweb Internal website

[hamish]

Hello

I have MS Small Business Server 2003 which is running, among other things, the internal website. I cannot get to the internal web site at http://companyweb/ anymore. The error which IE gives is "cannot find server or DNS error".

If I open DOS and "ping companyweb" it returns the ping from the IP address. If I go to http;//localhost/ or http://192.168.16.2 (IP of server), it gets the same error.

Does this mean that the web server is not running? Would it give this error is the firewall was blocking the port, or would that give a different erro (like a timeout). If so, how to I see if it is not running, a how would I restart it if I need to?

Many thanks

Hamish

[cluberti]

To restart IIS on a machine, run the command "iisreset" from a command prompt or the run dialog box. If you're unable to open the site from the local machine, what DNS server(s) is/are configured in the TCP/IP properties of your NIC? Make sure you don't have any public DNS servers there, only your own.

[hamish]

Hiya

the only DNS servers is: 192.168.16.2

There are no public DNS servers on the NICs.

Does it look like the server is just not running? Is there a way to see if it is running?

Thanks

Hamish

[fizban2]

you can check under computer management to see if the IIS websites are still running. In computer management go under then services and applications, there you can see IIS (internt Information servies) go into the websites folder and you can check to see if it is running from there.

[hamish]

Hey

Thanks for that. It seems to be running, according to the computer management pages.

It says that the location of the website is c:\internetpub\companyweb\ (or something similar), but I can't see any .html files in there.

What I did do was to make a simple index.html file and put it in that folder, but I still couldn't get there, even when going to http://companyweb/index.html

Hamish

[nmX.Memnoch]

It doesn't have any HTML files because it's a Sharepoint site.

What happens when you try to ping companyweb in a Command Prompt? Does it resolve?

[Zartach]

It might be a host header is set up in IIS that is not available on the dns, if the host header is not the same address you use to open the webpage it may not show as well.

[cluberti]

Another good test is to run the following command:

telnet companyweb 80

If it fails, port 80 isn't accessible (for whatever reason). If it clears the screen after a few seconds, port 80 is working (and thus should be accessible via http).

[hamish]

nmX.Memnoch: ping resolves perfectly

cluberti: telnet works fine. As you said, the screen goes to a blank DoS screen with the curser in the top left, then after 5 seconds, it returns to the propt screen where I can type in commands.

Zartach: How would I fix this?

Many thanks

Hamish

[Gekko_uk]

Dont mean to Post Hijack but...

Is it possible to change where the site stores its info.

Reason being, our SB server came installed by manufact, hence OS partion is 6GB, and the APPS drive is 55GB.

So... Im wanting to move where it stores all information to do with the Companyweb onto Apps Drive.

I.e when people fill up the calander/add photos to Staff Photos section, I dont want the 6GB partition to suffer.

[Ghostrider]

I recently had the same problem, I updated critical windows and it stopped working. i found the sharepoint sql service was disabled, once i re-enabled it i could access companyweb again... ????!!!