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Outlook 2003 converting attachment fies


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Posted

When ever I send an e-mail with an attachment, i.e. Word document or PDF file, the attachment arrives the other end as a “.dat” file.

It only happens when using Outlook 2003 from the PC as if I send the same e-mail and attachment using g-mail it does not happen.

Any ideas please?

As I say I am using…

Outlook 2003

Microsoft One Care (although it started to happen before I started using this)

Windows XP Home

Service Pack Two, with all updates

My ISP is Pipex and my e-mails are routed though my Domain service 1&1.

Although I have had this set up for a couple of years with no problem until a few weeks ago (I used to use AVG instead of One Care). I have even carried out a clean re-install with no luck!!!


Posted

This should've gone in the Microsoft Office 2000/2002/2003/XP > Microsoft Outlook forum...but...

I don't think the problem is with your mail client. This is more than likely happening somewhere between you and the recipient. Have you contacted your ISP yet to see if they have any suggestions?

Also, what are the contents of the .dat file when the person recieves it on the other end? Is it the same file with a simple extension change? Or does the file possibly contain some information as to what may have happened to the original attachment?

Posted

Sorry for posting to the wrong group.

I did contact Pipex who said they have never heard of this and do not know why it is happening, 1and1 said something very simular and suggest I use the web e-mail service with my account, it also does not happen with this service, but I need to use Outlook, so both less than helpful.

People the other end just get a file simply called ".dat" which they are unable to open. The orignal file name is no where to be seen!!

Very Strange!!!

Posted (edited)
People the other end just get a file simply called ".dat" which they are unable to open.
Have they tried opening it with Notepad or Wordpad? Have them save the file and change the extention to .txt. The .dat file may actually contain some information about what's going on...

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EDIT: Google is your friend. :)

http://support.microsoft.com/default.aspx?...kb;en-us;278061

SYMPTOMS

When you use Microsoft Outlook to send messages through the Internet with attachments and you use the Microsoft Outlook Rich Text format, some recipients report that the message includes an additional file called the Winmail.dat file. The Winmail.dat file is usually very small, but you cannot open it in the message. The original message attachment is not always separate from the Winmail.dat file attachment, and may be included in the Winmail.dat file attachment.

CAUSE

This problem occurs because the Winmail.dat file is used to preserve formatting that the sending client includes in the message, but the receiving client does not recognize the Winmail.dat file. In Outlook, the Winmail.dat file includes Rich Text Formatting (RTF) instructions. This type of formatting is used with the Microsoft Outlook Rich Text format and when you use Microsoft Word as your e-mail editor.

Click the link for RESOLUTION steps.

Edited by nmX.Memnoch

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