Spyware removal

[papster_kat]

I am a trying to help someone who has the following error message on start up, user is also on company network.

I think it may be well be a spyware problem because the user is also receiving pop ups.

c:\PROGRA~1\ISTsvc\istvc.exe

The NTVDM CPU has encountered a illegal instruction

Choose close to terminte the application.

I would really appreciate anyone's help on this matter

Thanks

[Dr.God]

istvc.exe

I think you need kill this process in Task Manager or/and scanning system Ad-aware or SpyBot S&D.

To the point, bad istvc.exe - symptom of msblast (or derivative) activity. Scan of antivirus.

[papster_kat]

Thanks very much for your help i will try that