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Posted

I have a mate who has been trying to use the new free MS Beta scan, he keeps getting the following,

"Failed during scanner initialization: Microsoft.wlsc.Scanner.PlatformInfo :(null)"

I have used this full scan myself, and apart from having to remove MSN toolbar, had no difficulty.

Perhaps one of you lads or lassies might have the answer.

His O/S is XP (not sure if it's XP2) and he is dsl .

many thanks.


Posted

The answer is to go to Windows Update & download Framework 2. If you use 'custom' it is an optional and will be found to the left of Update Screen under software.

  • 2 years later...
Posted

I signed up for MSLive, which is a nuisance in the browser and Office applications. How do I get rid of it once and for all? Thanks.

John V., john@jbv.com

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