Office issues

[hughes_da_man]

Hi,

The main problem comes when users open Word documents but it seems to be all of Office that is causing the trouble.

I'm using Windows 2K Pro, Office 2K3, and a Windows 2000 Server.

I'm having really big issues over my network with users and (Read-only) Word files. The files are not made to be read-only and aren't in anyway supposed to be read-only but when a user goes to open the file it will say "Filename (Read-only)" at the top of the word document instead of just having the filename.

It doesn't say anything about another user being in the file or anything but it's read-only when it's opened.

Now here's the really weird part.

When a user is having this issue I get them to close down all of their Office products that they have running and then when they open up the Word document that was previously read-only, the file is fine and they can edit and save it without problem.

Sometimes if two users are in the same directory, one user can close down all their Office products and still not be able to open the Word file in anything but read-only mode. When I get the second user to browse away from the directory where the first user is, the first user can then open the file without the read-only problem.

I can't figure this one out at all. I thought that it might be a macro virus but I checked and scanned for it and I don't find anything. I tried turning off the Office clipboard but that hasn't worked. Users have even tried to work off of their own local machine instead of the network but the problem seems to follow them to their local machine.

Any insight or assistance would be greatly appreciated. I had posted about this before in the Word forum and thought that I had fixed it but it wasn't fixed at all!

Thanks!

-Mike