hughes_da_man

Hi, The main problem comes when users open Word documents but it seems to be all of Office that is causing the trouble. I'm using Windows 2K Pro, Office 2K3, and a Windows 2000 Server. I'm having really big issues over my network with users and (Read-only) Word files. The files are not made to be read-only and aren't in anyway supposed to be read-only but when a user goes to open the file it will say "Filename (Read-only)" at the top of the word document instead of just having the filename. It doesn't say anything about another user being in the file or anything but it's read-only when it's opened. Now here's the really weird part. When a user is having this issue I get them to close down all of their Office products that they have running and then when they open up the Word document that was previously read-only, the file is fine and they can edit and save it without problem. Sometimes if two users are in the same directory, one user can close down all their Office products and still not be able to open the Word file in anything but read-only mode. When I get the second user to browse away from the directory where the first user is, the first user can then open the file without the read-only problem. I can't figure this one out at all. I thought that it might be a macro virus but I checked and scanned for it and I don't find anything. I tried turning off the Office clipboard but that hasn't worked. Users have even tried to work off of their own local machine instead of the network but the problem seems to follow them to their local machine. Any insight or assistance would be greatly appreciated. I had posted about this before in the Word forum and thought that I had fixed it but it wasn't fixed at all! Thanks! -Mike

No replies but maybe this might help someone else. I apparently missed an update because I ran the updates as my final attempt at fixing this and I haven't had any complaints since. I was fairly certain that this machine was up to date in terms of office updates but I suppose it might have failed on previous updates without me noticing.

Hi again everyone, I'm having a problem on my office network. There is a document created in Word and saved by one person but then another person can only open that document in Read Only mode despite the fact that no one has it opened anywhere. The document was probably created by copying and pasting from another document with a similar format. I have no idea what this issue could be but it seems to only happen occasionally. If anyone else out there has had a similar experience, please let me know. -Mike

I'll paste them a little later if I have time. It shouldn't be the batch file though as I've replaced her batch file with my own and had the exact same issue where mine still works fine. It basically just maps the network drives using "net use..." I tried something out yesterday and it fixed the problem. Thanks for all your help guys and I'll use your template if the problem comes back. To fix it I removed her batch script and restarted her computer. I logged her on to the system and disconnected any mapped drives that still existed. I restarted her system again and logged her on to the system again. I then mapped (with reconnect) the drive and restarted her system. The drive mapped correctly and so I left it as is. I then went back and restored her batch script. I restarted her computer and logged her in and all the drives were mapped correctly. I'm assuming that a drive was getting mapped twice or incorrectly mapped and the batch script was only helping to make it worse. Again, thanks for all your help guys...

Hi everyone, Hopefully you guys have some insight on this problem because I'm running out of ideas. EDIT: I'm using Windows 2000 SP4 by the way... There is a user in my office who has the "O" drive mapped onto her system. One of the programs we use in the office uses this "O" drive to run so it must be mapped for the user to use the program. When she logs in all of her network drives get mapped except this one. We use batch scripts for restoring mapped drives on login. The "O" drive is mapped but it says "Network Drive" beside it and it isn't mapped to the right location (it almost seems like it's mapped to a random network drive on the network). When I go and try to remove and map another drive for her in the "O" drive location I can't do it because it's no longer a choice for drives to map a drive to. I've rebuilt her system and she has the same issue. I'm stumped...any ideas? -Mike