Could do with some help...

[iCEhOT]

Hey,

I'm having an annoying problem on my laptop with XP. I had installed a copy of cloudmark desktop for outlook express on my laptop just for temporary use until I upgraded it by putting office on it and hence using outlook 2003.

I put office on it, and obviously had to uninstall cloudmark, to put the outlook version on.

Now for some reason cloudmark didn't have an uninstall entry in the add/remove programs like it usually would. So after rebooting etc and checking again, I just deleted the directory, and removed all entries I could find in the registry for it, and did a search for any files containing the word cloudmark in them and removed them too.

That I thought has got to be the same as uninstalling, cos everything has gone for it. But no, I try putting the outlook version on, and I get an error saying it cannot uninstall the old version. Now there is an entry for some reason in the add/remove programs, but when trying to uninstall that from there, it comes up with an error as well.

So I cant get rid of this old version, does anyone know how to remove an application completely in this circumstance? I really dont want to have to reinstall just to uninstall one app.