Sometimes boot logo appears scrolled

[ponghy]

Hi guys. I have an annoying problem when booting XP (SP2). Recently, I have bought a Radeon X700Pro PCI Express graphics board (Sapphire), and since then, when I boot into Windows, occasionally the boot logo (the black screen with the windows picture) appears scrolled (up o right) in a strange way, i.e., in a big scale (like 320x200). If during the boot process I turn off my TFT and then power on, the screen is centered and resized to 1280x1024 (my native resolution, 19 inches).

Whenever the boot logo was OK or wrong, later the GUI is always shown properly (1280x1024, and the screen is perfectly centered).

The monitor is OK, because I have tested on other PC with a Radeon 9700 AGP card and I rebooted with it several times without issues (boot logo appeared OK).

Using DVI cable on both systems (the correct and the wrong).

I think this problem is due to the PCI Express bus, but not sure? Any experiences of this? Faulty hardware?

Thanks for your replies

System with symptoms: Athlon64 3500+, 1GB RAM Kingston 400 DDR, ATi Radeon X700 Pro PCI Express 256MB, HD Maxtor Diamond 10 300G, Mobo Gigabyte K8NXP-SLI (updated with F8 BIOS).

Edited July 19, 2005 by ponghy

[ponghy]

Anyone? Please, help. I'm in process of asking for an RMA...

[ponghy]

The monitor is a BenQ FP937S+ 19" (1280x1024 native resolution).

Please, help me

[Zxian]

Well... what have you tried to solve the problem? Have you tried flashing the lastest BIOS for the video card and your motherboard?

Are there any options for the video mode in your BIOS during startup?

Have you tried another monitor on the X700 card to see if the problem is with the card (since it seems like that's where your problem lies)?

[ponghy]

Well... what have you tried to solve the problem? Have you tried flashing the lastest BIOS for the video card and your motherboard?

Yes for second question. I'm not confident with updating the graphics board.

Are there any options for the video mode in your BIOS during startup?

Yes, PCI and PEG Slot 1 and PEG Slot 2. Tried all. Didn't resolved the problem.

Have you tried another monitor on the X700 card to see if the problem is with the card (since it seems like that's where your problem lies)?

Yes. I tried with my other monitor, a Sony SDM-X52 (15"), and it worked seamlessly.

Just a note: I realized this problem is not derived from Windows itself. This morning, I've seen resized the screen during the POST (the BIOS test), and then the Windows logo with the black screen appeared scrolled right one more time.

If the monitor is not the guilty nor the graphics board (it works with the Sony monitor). What is the issue? I've talked with the shop where I bought the computer, and they don't know anything... Very strange

Of course, thanks very much for your help

Edited July 25, 2005 by ponghy