Norton Anti-virus And Startup?

[wassthestory]

I have been having problems with adware/spyware lately and not able to get rid of some stuff. Using all of Symantec methods for the spywares have still not gotten rid of them. I have recently tried re-loading in my Norton SystemWorks 2004 but as it loads in Anti-Virus, its say "cannot be installed without "symsetup".

ALSO:

When I launch windoctor from the CD I get the following two problems:

"Key Software/microsoft/windows/currentversion/run refers to registry value "desktop search" that points to C:/windows/isrvs/desktop.exe, an invalid startup command"

AND

"Key Software/microsoft/windows/currentversion/run refers to registry value "ffis" that points to C:/windows/isrvs/ffisearch.exe and invalid startup command".

How do I get my symsetup back and how do I fix these keys. Obviously I'm a novice, any help is greatly appreciated or even direct me to a another board/forum. Thanks!!

[jeffshen]

download the virus definition file manually from:

http://securityresponse.symantec.com/avcenter/download.html

and remove your network cable then

removr your entire antivirus from the add/remove programmes,

reboot, and

reinstall antivirus

install downloaded definitions

run antivirus check

if virus quarantine/delete then plug in network cable and run live update and you should be fine,

if no virus then reconnect network cable run live update and rescan...

otherwise run spybot search and destroy... whcih can be found

http://www.safer-networking.org/en/download/

download, update and scan =)

Jeff

[boooggy]

for spyware use microsoft antispyware or webroot spysweeper.