Redirect Posted November 6, 2004 Share Posted November 6, 2004 Hi all... i'm new member.Im' italian and don't speak very well english... I have a problem.... many times, after reinstalling windows, when i try to shutdown my pc, win show me a stop error no the i8042prt driver... i found that this is a keyboard and mouse driver. Before the format, win xp always worked normally.... nothing stop error... i've never installed mouse or keyboard driver, and also afetr reinstalling.... i have a logitech cordless mous and a genius keyboard... how can i resolve this?ps: sorry for my englishbye... Link to comment Share on other sites More sharing options...
Drewdatrip Posted November 6, 2004 Share Posted November 6, 2004 If you have tracked this to the logitech driver, i would recomend trying the most recent drivers for the product. Uninstall pervious drivers and reinstall the most recent.However im not positive that this is the case.This is a Blue Screen correct?I would reccoend trying a Low Level Format or Zerofill. THere may eb some overlapping coruptted data.Install a new copy of Xp after your zerofil, see if that helpsIf you wish to test your theroy in regards to the Keyboard and mouse, try another one with different drivers, and see if you get different results.|Drew| Link to comment Share on other sites More sharing options...
Redirect Posted November 12, 2004 Author Share Posted November 12, 2004 What mean install a new copy? From the same installation cd or try from another?Can you explain the difference between low level format and zerofill? and how can i do this? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now