chee Posted July 23, 2004 Posted July 23, 2004 i was tyring to install hp desket series 3500 to an updated xp pro OS, yet i met two kinds of problems bothe when i tried to use "control panel""add hardwares" and the purchased software cd to install it:the system warned me to copy hpfmom.hlp file from c:\program files\hewlett-packard\hpz\glue\enu\drivers\com_lan.after editting this file myself, the process went on but asked for another file hpzr3208.dll,and asked for more files which were not contained on the cd.. i went to www.hp.com for support but found nothing cause this hp deskjet 3500 series was shold togethere with hp pc in a promotion in china.what's wrong? did anyone have the same experience? could anyone help me?
chee Posted July 23, 2004 Author Posted July 23, 2004 i've successfully installed hp 3500 series in this way:0.disconnect the printer from the pc1. reboot the pc after failure occured2. delete all uncessary files3.copy files from the cd to the hard disk4.click "add hardware" via 'control panel",follow the instructions5.reboot if installation is successfuli think this procedure will work for common printer installations!thanks for all of you consistent help!
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