*.exe is not a valid Win32 application

[MiaE]

Both users discussed here are working on Latitude laptops with Windows XP, SP1.

I have a user who has downloaded two *.exe files from our Intranet site. One is a dos based horse show program installation file and one is foxpro installation file. Instructions provided call for user to doubleclick executable files after they have been copied into the proper folders.

When user double clicks on either .exe file, he gets a "*.exe is not a valid Win32 application." I downloaded the same files and followed the same procedures and it worked fine.

Can anyone provide guidance about why it would work on my computer and not the other one?

Thanks,

[gosh]

edit: Clear his temp files, cache, and redownload the file. Check for netscape style plugins. Delete anything in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet

Explorer\Plugins\Extension\.exe

Uninstall any software such as quicktime, download managers.

-gosh

[MiaE]

Thanks, Gosh.

I will try your suggestions just as soon as the user and I are able to connect remotely. I'll be sure to post the results.

MiaE

[MiaE]

Okay, we tried your suggestion and, additionally, temporarily disabled virus protection, checked to be sure firewall was disabled, and crossed my fingers. Sorry to report that these things didn't work.

Anything else I can try?

Mia

[gosh]

try safe mode w/ networking and try another browser

-gosh

[LiquidSage]

you can try this from kelly's korner