Help and Support Center

[justacruzr2]

I've had this problem for a long time.  The Help and Support Center does not let me enter any text into the search box in the upper left hand corner of the window.  It doesn't even have a blinking cursor in the search box.  Also, when I press the Index button on the task bar, the Index pane comes up on the left side but there is nothing there except for a placeholder in the upper left corner of the pane.  The "Home" window, which is the first window you see when you first start the Help and Support Center does show the items "Pick a Help Topic", "Ask for Assistance", "Pick a Task" and "Did You Know" with their associated items under them except that "Did You Know" shows nothing under it.  All the links under them work.  I might be wrong but I seem to remember there was a security update for the Help and Support Center due to MS finding a security vulnerability in it that would let a hacker take control of your computer.  Is this true, and if so, can it be undone or is this problem something else going on?  This is in my XP Pro SP3 MCE version and I have the same problem in my XP Pro SP3 (non MCE) version on my other drive except that on that drive the problem is even worse as nothing is displayed in the Help and Support Center window other than the title and the task bar buttons and the Search box which has the same problem.  My system is a parallel installation with both drives having XP Pro SP3 with the exception that one is MCE and the other is not.

Here is what the Help Center log says:

2025/10/18 16:51:36 ############################################################
2025/10/18 16:51:36 
2025/10/18 16:51:36 Script error:
2025/10/18 16:51:36 
2025/10/18 16:51:36 Message  : Unspecified error.
2025/10/18 16:51:36 Url      : hcp://system/panels/NavBar.htm
2025/10/18 16:51:36 Line     : 708
2025/10/18 16:51:36 Character: 2
2025/10/18 16:51:36 Code     : 0
2025/10/18 16:51:36 
2025/10/18 16:52:09 ############################################################
2025/10/18 16:52:09 
2025/10/18 16:52:09 Script error:
2025/10/18 16:52:09 
2025/10/18 16:52:09 Message  : Unspecified error.
2025/10/18 16:52:09 Url      : hcp://system/panels/NavBar.htm
2025/10/18 16:52:09 Line     : 708
2025/10/18 16:52:09 Character: 2
2025/10/18 16:52:09 Code     : 0
2025/10/18 16:52:09 
2025/10/18 16:55:38 ############################################################
2025/10/18 16:55:38 
2025/10/18 16:55:38 Script error:
2025/10/18 16:55:38 
2025/10/18 16:55:38 Message  : Unspecified error.
2025/10/18 16:55:38 Url      : hcp://system/panels/NavBar.htm
2025/10/18 16:55:38 Line     : 708
2025/10/18 16:55:38 Character: 2
2025/10/18 16:55:38 Code     : 0
2025/10/18 16:55:38 
2025/10/18 17:13:45 ############################################################
2025/10/18 17:13:45 
2025/10/18 17:13:45 Script error:
2025/10/18 17:13:45 
2025/10/18 17:13:45 Message  : Unspecified error.
2025/10/18 17:13:45 Url      : hcp://system/panels/NavBar.htm
2025/10/18 17:13:45 Line     : 708
2025/10/18 17:13:45 Character: 2
2025/10/18 17:13:45 Code     : 0
2025/10/18 17:13:45 
2025/10/18 17:30:27 ############################################################
2025/10/18 17:30:27 
2025/10/18 17:30:27 Script error:
2025/10/18 17:30:27 
2025/10/18 17:30:27 Message  : Unspecified error.
2025/10/18 17:30:27 Url      : hcp://system/panels/NavBar.htm
2025/10/18 17:30:27 Line     : 708
2025/10/18 17:30:27 Character: 2
2025/10/18 17:30:27 Code     : 0
2025/10/18 17:30:27 
2025/10/18 17:32:08 ############################################################
2025/10/18 17:32:08 
2025/10/18 17:32:08 Script error:
2025/10/18 17:32:08 
2025/10/18 17:32:08 Message  : Unspecified error.
2025/10/18 17:32:08 Url      : hcp://system/panels/NavBar.htm
2025/10/18 17:32:08 Line     : 708
2025/10/18 17:32:08 Character: 2
2025/10/18 17:32:08 Code     : 0
2025/10/18 17:32:08 
2025/10/18 17:49:53 ############################################################
2025/10/18 17:49:53 
2025/10/18 17:49:53 Script error:
2025/10/18 17:49:53 
2025/10/18 17:49:53 Message  : Unspecified error.
2025/10/18 17:49:53 Url      : hcp://system/panels/NavBar.htm
2025/10/18 17:49:53 Line     : 708
2025/10/18 17:49:53 Character: 2
2025/10/18 17:49:53 Code     : 0
2025/10/18 17:49:53 
2025/10/18 17:50:16 ############################################################
2025/10/18 17:50:16 
2025/10/18 17:50:16 Script error:
2025/10/18 17:50:16 
2025/10/18 17:50:16 Message  : Unspecified error.
2025/10/18 17:50:16 Url      : hcp://system/panels/NavBar.htm
2025/10/18 17:50:16 Line     : 708
2025/10/18 17:50:16 Character: 2
2025/10/18 17:50:16 Code     : 0
2025/10/18 17:50:16 
2025/10/18 18:01:34 ############################################################
2025/10/18 18:01:34 
2025/10/18 18:01:34 Script error:
2025/10/18 18:01:34 
2025/10/18 18:01:34 Message  : Unspecified error.
2025/10/18 18:01:34 Url      : hcp://system/panels/NavBar.htm
2025/10/18 18:01:34 Line     : 708
2025/10/18 18:01:34 Character: 2
2025/10/18 18:01:34 Code     : 0
2025/10/18 18:01:34 
2025/10/18 18:30:45 ############################################################
2025/10/18 18:30:45 
2025/10/18 18:30:45 Script error:
2025/10/18 18:30:45 
2025/10/18 18:30:45 Message  : Unspecified error.
2025/10/18 18:30:45 Url      : hcp://system/panels/NavBar.htm
2025/10/18 18:30:45 Line     : 708
2025/10/18 18:30:45 Character: 2
2025/10/18 18:30:45 Code     : 0
2025/10/18 18:30:45