coucou Posted June 8, 2017 Share Posted June 8, 2017 (edited) Hello, I'm running Win7 Ultimate x64 bits and Office 2013 Pro x64. Today Windows has invited me to install the latest updates, they are 4 and all relate to Office 2013 (see image below) After some time Windows update returns "Installation failed" Code Error: 8007006E. I have restarted the installation, Windows update returns me Failed to install "Code Error: 8007006E (see image below). So I downloaded these update, They are .exe files https://support.microsoft.com/kb/3191940 Https://support.microsoft.com/kb/3191935 Https://support.microsoft.com/kb/3172501 https://support.microsoft.com/kb/3191872 When I run any of these files, I have a first "Please wait while the update detection" message and then a second message "An error occurred during the detection process" (see image below). I'll appreciate any help Regards Edited June 8, 2017 by coucou Link to comment Share on other sites More sharing options...
vinifera Posted June 8, 2017 Share Posted June 8, 2017 log file is important this way you can't know anything Link to comment Share on other sites More sharing options...
coucou Posted June 9, 2017 Author Share Posted June 9, 2017 11 hours ago, vinifera said: log file is important this way you can't know anything Where/how do I find that log file? Link to comment Share on other sites More sharing options...
vinifera Posted June 10, 2017 Share Posted June 10, 2017 event viewer under admin tools Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now