guy15s Posted May 23, 2014 Share Posted May 23, 2014 Error Code: 0×80070490 ERROR_NOT_FOUND (lolwtf?)I've tried everything I can without having to pay Microsoft support. I downloaded the service pack installer straight from the Microsoft Download Center, I've run the little update readiness tool, and I've installed the Service Pack on a clean boot with AV disabled. The only thing I haven't tried is setting everything back to manufacturer's settings and trying to install the service pack from that point. I've found [this](http://beerpla.net/2011/05/06/how-to-fix-error_not_found-0x80070490-during-windows-7-sp1-installation/) which specifically covers my issue, but I can't find the error_not_found that I should be finding on step 2, no matter what phrases I use to find it. Other info: Windows 7 64-bit Home Premium, Norton AV (disabled), still in clean boot state upon the SFC scan.Sorry that I didn't do an intro topic. This is a problem for a work computer and I'm just about to leave for the day, so I just wanted to get this topic in as soon as possible. Thanks! Also, I did a system diagnosis with Norton and it says my hard drive is about to fail. Not sure if this might be causing the issue. I have the CBS log, if you want me to upload it. I just wanted to wait because I'm not sure if that has any sensitive information on it. Link to comment Share on other sites More sharing options...
MagicAndre1981 Posted May 24, 2014 Share Posted May 24, 2014 copy the folder C:\Windows\logs\CBS to the dsktop, zip the folder and upload the zip. Link to comment Share on other sites More sharing options...
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