norafox Posted February 1, 2014 Posted February 1, 2014 (edited) Andre! Hi! Could you please help me too? I'm having the same problem. My file is here: ----Thank you! Sorry to bother.(edit: ah, but I was also running task manager at the same time. And now the problem isn't happening. Of course. Ugh.)If the above file is corrupted, please try this one: ---- Edited February 2, 2014 by norafox
norafox Posted February 2, 2014 Posted February 2, 2014 the trace shows no high CPU usage.Oh.. I think I was mistaken. I think it was Disk Usage? It just makes everything run slow and lag. I bought more RAM and I'm waiting for it to come in, do you think that would solve my problem? Sorry about this and the late response.
MagicAndre1981 Posted February 2, 2014 Posted February 2, 2014 the high disk usage comes from Avast. Remove it and try a different AV suite.
stoertebekker Posted May 11, 2014 Posted May 11, 2014 Hallo André, you are my last hope :-)below is the link to my etl file (45 sec. recording with cpu usage checked in WPA while cpu usage was nearly 100%) which is now nearly all the time making my PC unusable. Vielen Dank! https://drive.google.com/file/d/0B0sqesOWgmpSZVlNVnBkX1JMWWs/edit?usp=sharing
MagicAndre1981 Posted May 12, 2014 Posted May 12, 2014 remove Symantec and look if this fies it. I see a high usage from IDSvia64.sys.
stoertebekker Posted May 15, 2014 Posted May 15, 2014 remove Symantec and look if this fies it. I see a high usage from IDSvia64.sys.Dear André, thank you so much,I uninstalled Symantec Norton Internet Security as you suggested and worked with my PC for three days now (very suspicious if this "horror" is really over (I even hear the fan noise in sleep now even when my PC is shut down dead :-( psycho!Now there was only once in a while a higher CPU usage (I can notice this when without reason the fan starts to run on my Lenovo Yoga Think Pad.) But below anything like 100% CPU usage and only for a few minutes or even seconds.Today in idle state it came back: 100% CPU forever so I ran WPR again (there were some apps running so I hope my WPA file still gives some info what causes this 100% CPU usage again). Thank you! (you are an "angel" for all of us who cannot work with their PCs anymore (I am a webworker and cannot sent this to Lenovo for 3 weeks ;-)https://drive.google.com/file/d/0B0sqesOWgmpSNkczbkJBU2s4aDA/edit?usp=sharing Thank you for looking again! Viele Grüße aus Köln
MagicAndre1981 Posted May 15, 2014 Posted May 15, 2014 the trace is corrupted. I see nothing useful. Don't use the ugly UI, use my xperf command! Also please compress the ETL file pelase as 7z/RAR to reduce the size!!!!!!!!!!!!!!!!!!!!
stoertebekker Posted May 16, 2014 Posted May 16, 2014 Guten Morgen André,sorry for wasting your expert time with such a file.(I am no expert on anything like this high cpu "Wahnsinn" on my PC as you can see...) I will google how the xperf command works and the next time my PC is on 100% CPU usage I will it AND compress the file before I'll upload it (ups, good idea!). Vielen Dank so far!Viel Glück morgen (Pokal)...
MagicAndre1981 Posted May 16, 2014 Posted May 16, 2014 run this command after boot and minimize the cmd.exe, started as admin: xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 512 -FileMode Circular && timeout -1 && xperf -d C:\temp\HoheCPUAuslastung.etl when you have the issue, wait 30s and press a key in the cmd.exe to stop logging. compress the ETL als 7z/RAR and share it. This command limites the size to 500 MBs and forgets the useless data so that the file doesn't grow too much.
stoertebekker Posted May 16, 2014 Posted May 16, 2014 this time with your xperf command and compressed while cpu usage was 100%... https://drive.google.com/file/d/0B0sqesOWgmpSZk13c0M3aE5yMTA/edit?usp=sharing Danke, danke, danke... Viele Grüße -Gerhard
MagicAndre1981 Posted May 17, 2014 Posted May 17, 2014 the CPU usage comes from Network operation. I often see IPHLPAPI.DLL involved. Try to stop the IP Helper Service (transfers IPv6 over IPv4). If you don't need this, stop the service and look what happens.
stoertebekker Posted May 17, 2014 Posted May 17, 2014 Danke, I have stopped iphlpsvc (IP Hilfsdienst) and rebooted. Since then (ca. 30 Min.) CPU usage is normal and I can work. If it occurs again I have my command exe loaded with your command and will allow myself to upload the file again in case it happens again even with the things killed stopped as you suggested so far Now I am running without Internet security from Norton and only Windows firewall & defender... and without IP helper services (I am willing to run without everything as long as it runs at all.) Tausend Dank -G
MagicAndre1981 Posted May 17, 2014 Posted May 17, 2014 nice to hear this and thank for the wishes for today. I also hope we can beat Bayern
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