Microsft Visual C++ 2010 SP1 Redistributable Package install problem

**Perra** · April 17, 2012

Hi

I need to install the Microsoft Visual C++ 2010 Redistributable Package to be able to install Avira Free antivirus. But the installation doesn't work.

I've searched the problem and found some tips here.

http://forum.avira.com/wbb/index.php?page=Thread&threadID=139821

One possibility is that the root certificate needs to be updated.

I've downloaded the root certificate here:

http://www.microsoft.com/downloads/sv-se/details.aspx?familyid=25249786-2b8e-4c51-8f4b-727ce25cc2c5

But when I double click on the exe file nothing happens and it's still not possible to install the Microsoft Visual C++ 2010 Redistributable Package.

Here's the Microsoft Visual C++ 2010 Redistributable Package Installation Log:

------------------------------------------------------------------------------------------------------------------------------------------------

OS Version Information: ...

[4/15/2012, 18:7:31]OS Version = 5.1.2600, Platform 2, Service Pack 3

[4/15/2012, 18:7:32]OS Description = WinXP - x86 Home Edition Service Pack 3

[4/15/2012, 18:7:32] OS Version Information

[4/15/2012, 18:7:32] Environment details: ...

[4/15/2012, 18:7:32]CommandLine = f:\187838780b1d4b95ad\Setup.exe

[4/15/2012, 18:7:32]TimeZone = Västeuropa, normaltid

[4/15/2012, 18:7:32]Initial LCID = 1053

[4/15/2012, 18:7:32] Environment details

[4/15/2012, 18:7:32]SetupResources.dll missing from 1053 directory

[4/15/2012, 18:7:32]Loading localized engine data for language 1033 from f:\187838780b1d4b95ad\1033\LocalizedData.xml

[4/15/2012, 18:7:32] Entering Function: LocalizedData::CreateLocalizedData...

[4/15/2012, 18:7:32] exiting function/method

[4/15/2012, 18:7:32] succeeded

[4/15/2012, 18:7:32] Entering Function: EngineData::CreateEngineData...

[4/15/2012, 18:7:32]Current SetupVersion = 1.0

[4/15/2012, 18:7:32]SetupVersion specified in ParameterInfo.xml is '1.0'

[4/15/2012, 18:7:32]Adding Item type "File", local path vc_red.cab

[4/15/2012, 18:7:32]Adding Item type "MSI", local path vc_red.msi

[4/15/2012, 18:7:32]Adding Item type "ServiceControl", local path (not applicable)

[4/15/2012, 18:7:32]No ProcessBlock element

[4/15/2012, 18:7:32]No ServiceBlock element

[4/15/2012, 18:7:32]Disabled CommandLineSwitch added: createlayout

[4/15/2012, 18:7:32]Using Simultaneous Download and Install mechanism

[4/15/2012, 18:7:32] exiting function/method

[4/15/2012, 18:7:32] succeeded

[4/15/2012, 18:7:32] MaintenanceMode determination: evaluating EnterMaintenanceModeIf...

[4/15/2012, 18:7:32]evaluating EnterMaintenanceModeIf:

[4/15/2012, 18:7:32] Exists: evaluating...

[4/15/2012, 18:7:32]MsiGetProductInfo with product code {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} found no matches

[4/15/2012, 18:7:32] Exists evaluated to false

[4/15/2012, 18:7:32] MaintenanceMode determination evaluates to 'not in maintenance mode'

[4/15/2012, 18:7:32] Operation Type: ...

[4/15/2012, 18:7:32]Operation: Installing

[4/15/2012, 18:7:32] Operation Type

[4/15/2012, 18:7:32] Package details: Microsoft Visual C++ 2010 x86 Redistributable Setup...

[4/15/2012, 18:7:32]Package Name = Microsoft Visual C++ 2010 x86 Redistributable Setup

[4/15/2012, 18:7:32]Package Version = 10.0.40219

[4/15/2012, 18:7:32] Package details

[4/15/2012, 18:7:32] User Experience Data Collection Policy: ...

[4/15/2012, 18:7:32]User Experience Data Collection Policy: UserControlled

[4/15/2012, 18:7:32] User Experience Data Collection Policy

[4/15/2012, 18:7:32] Entering Function: UiDataT::CreateUiDataT...

[4/15/2012, 18:7:32]Loading file - f:\187838780b1d4b95ad\UiInfo.xml

[4/15/2012, 18:7:32]Add to schema collection schema file - f:\187838780b1d4b95ad\SetupUi.xsd

[4/15/2012, 18:7:32]Successfuly found file f:\187838780b1d4b95ad\1033\SetupResources.dll

[4/15/2012, 18:7:32]Successfuly found file f:\187838780b1d4b95ad\Strings.xml

[4/15/2012, 18:7:32] exiting function/method

[4/15/2012, 18:7:32] succeeded

[4/15/2012, 18:7:32] Global Block Checks: Checking for global blockers...

[4/15/2012, 18:7:32] BlockIf: Microsoft Visual C++ 2010 Redistributable is not supported on this operating system....

[4/15/2012, 18:7:32]Microsoft Visual C++ 2010 Redistributable is not supported on this operating system.

[4/15/2012, 18:7:32]evaluating BlockIf:

[4/15/2012, 18:7:32] And: evaluating...

[4/15/2012, 18:7:32] Equals: evaluating...

[4/15/2012, 18:7:32]Current Operation value is Installing

[4/15/2012, 18:7:32] Equals evaluated to true

[4/15/2012, 18:7:32] GreaterThan: evaluating...

[4/15/2012, 18:7:32]TargetOS is 5.1.3

[4/15/2012, 18:7:33]all numeric characters - canonicalizing

[4/15/2012, 18:7:33] GreaterThan evaluated to false

[4/15/2012, 18:7:33] And evaluated to false

[4/15/2012, 18:7:33] BlockIf evaluated to false

[4/15/2012, 18:7:33] BlockIf: A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine....

[4/15/2012, 18:7:33]A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine.

[4/15/2012, 18:7:33]evaluating BlockIf:

[4/15/2012, 18:7:33] And: evaluating...

[4/15/2012, 18:7:33] Equals: evaluating...

[4/15/2012, 18:7:33]Current Operation value is Installing

[4/15/2012, 18:7:33] Equals evaluated to true

[4/15/2012, 18:7:33] LessThan: evaluating...

[4/15/2012, 18:7:33]RegKeyValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\10.0\VC\VCRedist\x86\Bld does NOT exist.

[4/15/2012, 18:7:33]returning BoolWhenNonExistent's value: false

[4/15/2012, 18:7:33] LessThan evaluated to false

[4/15/2012, 18:7:33] And evaluated to false

[4/15/2012, 18:7:33] BlockIf evaluated to false

[4/15/2012, 18:7:33] Global Block Checks no blocking conditions found

[4/15/2012, 18:7:33]OpenFileMapping fails with last error: 6

[4/15/2012, 18:7:33]The handle to the section is Null

[4/15/2012, 18:7:33]OpenFileMapping fails with last error: 6

[4/15/2012, 18:7:33]The handle to the section is Null

[4/15/2012, 18:7:33]Successfuly found file f:\187838780b1d4b95ad\1033\EULA.rtf

[4/15/2012, 18:7:33] Applicability for Installing: evaluating each item...

[4/15/2012, 18:7:33] Determining state: of f:\187838780b1d4b95ad\vc_red.cab...

[4/15/2012, 18:7:33]evaluating ApplicableIf:

[4/15/2012, 18:7:33]returning true

[4/15/2012, 18:7:33]evaluating IsPresent:

[4/15/2012, 18:7:33] Exists: evaluating...

[4/15/2012, 18:7:33]MsiGetProductInfo with product code {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} found no matches

[4/15/2012, 18:7:33] Exists evaluated to false

[4/15/2012, 18:7:33] Determining state of f:\187838780b1d4b95ad\vc_red.cab - available but not verified yet

[4/15/2012, 18:7:33] Determining state: of f:\187838780b1d4b95ad\vc_red.msi...

[4/15/2012, 18:7:33]evaluating ApplicableIf:

[4/15/2012, 18:7:33]returning true

[4/15/2012, 18:7:33]evaluating IsPresent:

[4/15/2012, 18:7:33] Exists: evaluating...

[4/15/2012, 18:7:33]MsiGetProductInfo with product code {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} found no matches

[4/15/2012, 18:7:33] Exists evaluated to false

[4/15/2012, 18:7:33] Determining state of f:\187838780b1d4b95ad\vc_red.msi - available but not verified yet

[4/15/2012, 18:7:33] Determining state: of f:\187838780b1d4b95ad\vc_red.msi...

[4/15/2012, 18:7:33]evaluating ApplicableIf:

[4/15/2012, 18:7:33]returning true

[4/15/2012, 18:7:33]evaluating IsPresent:

[4/15/2012, 18:7:33] Exists: evaluating...

[4/15/2012, 18:7:33]MsiGetProductInfo with product code {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} found no matches

[4/15/2012, 18:7:33] Exists evaluated to false

[4/15/2012, 18:7:33] Determining state of f:\187838780b1d4b95ad\vc_red.msi - authored action for this item is NoOp

[4/15/2012, 18:7:33] Determining state: of MSIServer...

[4/15/2012, 18:7:33]evaluating ApplicableIf:

[4/15/2012, 18:7:33]returning true

[4/15/2012, 18:7:33]evaluating IsPresent:

[4/15/2012, 18:7:33]returning false

[4/15/2012, 18:7:33] Determining state of MSIServer - payload not required for this item to perform action.

[4/15/2012, 18:7:33]evaluating ApplicableIf:

[4/15/2012, 18:7:33]returning true

[4/15/2012, 18:7:33]evaluating IsPresent:

[4/15/2012, 18:7:33] Exists: evaluating...

[4/15/2012, 18:7:33]MsiGetProductInfo with product code {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} found no matches

[4/15/2012, 18:7:33] Exists evaluated to false

[4/15/2012, 18:7:33]evaluating ApplicableIf:

[4/15/2012, 18:7:33]returning true

[4/15/2012, 18:7:33]evaluating IsPresent:

[4/15/2012, 18:7:33] Exists: evaluating...

[4/15/2012, 18:7:33]MsiGetProductInfo with product code {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} found no matches

[4/15/2012, 18:7:33] Exists evaluated to false

[4/15/2012, 18:7:33] Applicability for Installing determination is complete

[4/15/2012, 18:7:33] Applicability Result Count: ...

[4/15/2012, 18:7:33]Number of applicable items: 3

[4/15/2012, 18:7:33] Applicability Result Count

[4/15/2012, 18:7:36] Action: System Requirement Checks...

[4/15/2012, 18:7:36] Action: Disk space check for items being downloaded...

[4/15/2012, 18:7:36]Drive:[G:\] Bytes Needed:[0] Bytes Available:[4391170048]

[4/15/2012, 18:7:36] Action complete

[4/15/2012, 18:7:36] Action: Disk space check for items being downloaded...

[4/15/2012, 18:7:36]Drive:[C:\WINDOWS\system32] Bytes Needed:[24400002] Bytes Available:[10171781120]

[4/15/2012, 18:7:36] Action complete

[4/15/2012, 18:7:36] Action: Enumerating incompatible processes...

[4/15/2012, 18:7:36]No Blocking Processes

[4/15/2012, 18:7:36] Action complete

[4/15/2012, 18:7:36] Action: Enumerating incompatible services...

[4/15/2012, 18:7:36]No Blocking Services

[4/15/2012, 18:7:36] Action complete

[4/15/2012, 18:7:36] Action: Downloading and/or Verifying Items...

[4/15/2012, 18:7:36]Launching Download and Install operations simultaneously.

[4/15/2012, 18:7:36]Verifying Digital Signatures: f:\187838780b1d4b95ad\vc_red.cab

[4/15/2012, 18:7:36] f:\187838780b1d4b95ad\vc_red.cab: Verifying signature for vc_red.cab...

[4/15/2012, 18:7:37]f:\187838780b1d4b95ad\vc_red.cab - Signature verified successfully for vc_red.cab

[4/15/2012, 18:7:37] f:\187838780b1d4b95ad\vc_red.cab Signature verified successfully for vc_red.cab

[4/15/2012, 18:7:37]Signature verification succeeded for vc_red.cab

[4/15/2012, 18:7:37]File f:\187838780b1d4b95ad\vc_red.cab, locked for install.

[4/15/2012, 18:7:37]Verifying Digital Signatures: f:\187838780b1d4b95ad\vc_red.cab Success

[4/15/2012, 18:7:37]Verifying Digital Signatures: f:\187838780b1d4b95ad\vc_red.msi

[4/15/2012, 18:7:37] f:\187838780b1d4b95ad\vc_red.msi: Verifying signature for vc_red.msi...

[4/15/2012, 18:7:37]f:\187838780b1d4b95ad\vc_red.msi - Signature verified successfully for vc_red.msi

[4/15/2012, 18:7:37] f:\187838780b1d4b95ad\vc_red.msi Signature verified successfully for vc_red.msi

[4/15/2012, 18:7:37]Signature verification succeeded for vc_red.msi

[4/15/2012, 18:7:37]File f:\187838780b1d4b95ad\vc_red.msi, locked for install.

[4/15/2012, 18:7:37]Verifying Digital Signatures: f:\187838780b1d4b95ad\vc_red.msi Success

[4/15/2012, 18:7:37] Action complete

[4/15/2012, 18:7:37]evaluating IsPresent:

[4/15/2012, 18:7:37] Exists: evaluating...

[4/15/2012, 18:7:37]MsiGetProductInfo with product code {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} found no matches

[4/15/2012, 18:7:37] Exists evaluated to false

[4/15/2012, 18:7:37]Starting install of item 'Microsoft Visual C++ 2010 Redistributable' at tickCount = 449593

[4/15/2012, 18:7:43]WM_ACTIVATEAPP: Focus stealer's windows WAS visible, NOT taking back focus

[4/15/2012, 18:13:27]evaluating IsPresent:

[4/15/2012, 18:13:28] Exists: evaluating...

[4/15/2012, 18:13:28]MsiGetProductInfo with product code {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} found no matches

[4/15/2012, 18:13:28] Exists evaluated to false

[4/15/2012, 18:7:36]calling PerformAction on an installing performer

[4/15/2012, 18:7:36] Action: Performing actions on all Items...

[4/15/2012, 18:7:36]Wait for Item (vc_red.cab) to be available

[4/15/2012, 18:7:37]vc_red.cab is now available to install

[4/15/2012, 18:7:37]Created new DoNothingPerformer for File item

[4/15/2012, 18:7:37]No CustomError defined for this item.

[4/15/2012, 18:7:37]Wait for Item (vc_red.msi) to be available

[4/15/2012, 18:7:37]vc_red.msi is now available to install

[4/15/2012, 18:7:37]Creating new Performer for MSI item

[4/15/2012, 18:7:37] Action: Performing Action on MSI at f:\187838780b1d4b95ad\vc_red.msi...

[4/15/2012, 18:7:37]Log File G:\Temp\Microsoft Visual C++ 2010 x86 Redistributable Setup_20120415_180732515-MSI_vc_red.msi.txt does not yet exist but may do at Watson upload time

[4/15/2012, 18:7:37]Calling MsiInstallProduct(f:\187838780b1d4b95ad\vc_red.msi, EXTUI=1

[4/15/2012, 18:7:43] Returning 0. INSTALLMESSAGE_RESOLVESOURCE [1: 0 2: vc_red.msi 3: {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5} 4: {F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}; 5: 0 6: 1 7: 1 8: 0 ]

[4/15/2012, 18:13:27]MSI (f:\187838780b1d4b95ad\vc_red.msi) Installation failed. Msi Log: Microsoft Visual C++ 2010 x86 Redistributable Setup_20120415_180732515-MSI_vc_red.msi.txt

[4/15/2012, 18:13:27]PerformOperation returned 1612 (translates to HRESULT = 0x8007064c)

[4/15/2012, 18:13:27] Action complete

[4/15/2012, 18:13:27]OnFailureBehavior for this item is to Rollback.

[4/15/2012, 18:13:28] Action: Performing actions on all Items...

[4/15/2012, 18:13:28] Action complete

[4/15/2012, 18:13:28]Final Result: Installation failed with error code: (0x8007064C), "Installationskällan för den här produkten är inte tillgänglig. Kontrollera att källan finns och att du kan komma åt den " (Elapsed time: 0 00:05:56).

[4/15/2012, 18:13:30]Sending Manifest Report

------------------------------------------------------------------------------------------------------------------------------------------------

I'm very grateful if anyone can give my some ideas what to do.

Thanks in advance!

Cheers

Perra

**MagicAndre1981** · April 17, 2012


err 0x8007064C
# as an HRESULT: Severity: FAILURE (1), Facility: 0x7, Code 0x64c
# for hex 0x64c / decimal 1612 :
  ecChgPassword                                                 ec.h
  ERROR_INSTALL_SOURCE_ABSENT                                   winerror.h
# The installation source for this product is not available.
# Verify that the source exists and that you can access it.
# 2 matches found for "0x8007064C"

Windows has issues to find the installation source. Extract the files to C:\Temp\VC2010 and run the setup from there and don't let Windows extract the installer.

**CoffeeFiend** · April 17, 2012

don't let Windows extract the installer

The VC++ runtime has one of the worst installers I've ever seen. It always seems to want to extract itself in the root of one of your drives and then leaving all the installation files there... You'd think MS would have figured it out by now. I mean, they only made the OS, the dev tools, the runtime you're installing, the windows installer engine and everything else involved...

**MagicAndre1981** · April 17, 2012

It always seems to want to extract itself in the root of one of your drives and then leaving all the installation files there..

this was a bug in the VC2008 RTM setup.

But Windows tries to extract the files to the partition with the largest free amount of space. And in this case the setup fails to detect the files.

**Perra** · April 18, 2012

Hi

The Microsoft Visual C++ 2010 Redistributable Package (vcredist_x86.exe) is a sfx cab file so I renamed to vcredist_x86.cab and opened it.

But I couldn't extract it since all foldernames in the cab start with .\.\.\

Should I create folders manually first and then extract the files to their respective folder or how should I do?

Thanks!

Perra

**tomasz86** · April 18, 2012

Have you tried going inside the ".\.\.\."? I think there must be the end somewhere.

**MagicAndre1981** · April 18, 2012

Have you tried going inside the ".\.\.\."?

this is the solution. Do this.

**Perra** · April 19, 2012

Hi

Problem solved!

Thanks a lot for your kind help guys!

Here's what I did:

Tried extracting the files with jZip but it want to extract anything.

Tried extracting the file with IZarc to C:\Temp\Vcredist\ gave an error and the installation didn't work

Extracted with Winrar to C:\Temp\Vcredist\ and that worked fine!

Double clicked on Setup.exe

This error came up:

Windows installer:

"The feature you are trying to use is in a network resource that is unavailable."

Click OK to try again, or enter an alternate path to a folder containing the installation package 'vc_red.msi' in the box below.

There was a browse option next to the box so I browsed to C:\Temp\Vcredist\vc_red.msi and then did the installation work!

Cheers

Perra

**MagicAndre1981** · April 19, 2012

Problem solved!

Nice

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Microsft Visual C++ 2010 SP1 Redistributable Package install problem

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