lappy is not shutting down

[j4jaydeep]

hello frens...

i have win-7 ultimate 64bit installed in my lappy.. (core i5 4GB RAM DDR-3)

from last one week it's not shutting down.. i mean when i click start->shutdown.. it will stuck to the "shutting down screen"... than i have to forcefully shut my lappy by pressing ON button for 5 sec.

please tell me what's happen to my lappy

[cannie]

Hi 4jaydeep:

There's a remote possibility that the program used for it may be absent or corrupted. Try to shutdown by running this at the command line (if it doesn't work you only need to restore or replace "shutdown.exe"):

C:\Windows\System32\shutdown.exe /s /t 00

If the program is found it means that the problem lays somewhere else (most probably at the registry) so you may try these other options:

1.- Restore to a previous moment option.

2.- Restore an OS image.

3.- If you are not able to restore the OS using any of both options because you've not got the needed files you may restore the registry files by booting a Live CD or Flash Pendrive and replace the DEFAULT, SAM, SECURITY, SOFTWARE and SYSTEM fles at the root of C:\Windows\System32\config by the ones found into its C:\Windows\System32\config\RegBack .

HTH

Good luck!

Edited March 29, 2012 by cannie

[MagicAndre1981]

since when do you have the issue? Look at the action center/event viewer what you've done. If you installed a software, remove it