Clip Art Search Settings

[remush]

Hi all,

Product: Microsoft Office Word 2003

One of the computers in our community support centre has trouble getting clip art from "web collections"

I've followed the following microsoft guide: http://support.microsoft.com/kb/895089

But the computer will not search for clipart on web collections, only local.

I've noticed that If I click "web collections" twice, to sellect all sub categorys, when I reopen word, the options are un ticked.

Any suggestions are welcome.