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Windows Installer Problem


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I've enabled it, and its created a log file, which is huge, 161Kb text file, and i dont know how to decode it.

So i'm stuck again! :}

Attach file and someone will take a look.

EDIT: Can you manually start the service. or will the service not start at all.

What about the Application error log (event viewer), are there any entries that could help ?

Edited by MrJinje
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ok, in the event viewer, there are two entries, one is an error, second is information.

Error:

The description for Event ID ( 11719 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Product: Microsoft ISA Server 2006 -- Error 1719.The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance., (NULL), (NULL), (NULL), (NULL), , .

Event ID: 11719

Second is:

The description for Event ID ( 1033 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Microsoft ISA Server 2006, 5.0.5720, 1033, 1603, (NULL), , .

Event ID: 1033.

The log is attached to the post.

MSIbbe1f.txt

Edited by ethanmcf
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There are simple fixes for that. You can either:

  1. Install KB979302. But this hotfix has known problems.
  2. Add a registry entry using the following command line as described at RyanVM.net.
    Reg.exe ADD "HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\MsiInstaller" /v "EventMessageFile" /t REG_EXPAND_SZ /d "%%SystemRoot%%\system32\msi.dll" /f

Edited by Tripredacus
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Those errors are important, but the text simply means that the proper .dll information isn't registered properly or doesn't exist on your system (which is probably a hint in and of itself as to what the problem is), hence the generic "no text for this error" text in the event viewer. However, the MSI log *does* give us a clue as to what's wrong - the MSI error thrown in the log is here:

MSI © (10:0C) [02:01:44:634]: Attempting to enable all disabled privileges before calling Install on Server
MSI © (10:0C) [02:01:44:634]: Connected to service for CA interface.
MSI © (10:BC) [02:01:44:644]: Closing MSIHANDLE (1) of type 790542 for thread 776
MSI © (10:08) [02:01:44:664]: Note: 1: 1719

It is indeed only *partially* registered correct (or appears so to the client-side msiexec binary when attempting to connect securely to the MSI service executable) as referenced by the above. Assuming you did do the following:

- msiexec.exe /unregister

- msiexec.exe /regserver

- Gone into the registry under HKLM\System\CurrentControlSet\Services\MSIServer and verified all of the reg values here match a "working" server (if not, export this key, rename the .reg to .txt, and post here, and we can take a look).

One of these things is incorrect on the system, according to WHERE it's failing (the installation routine handle hand-off from client to server service). The fact we have a log file is promising, but the fact we have event viewer errors and a failure here means the service registration information is munged somewhere, somehow. The above *should* fix it, technically, but if not export the key and we'll check.

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