Mozy Online Back-Up Problems

[infomax467]

I installed MOZY FREE Backup software on my computer by following their instructions.

After installation, my computer kept freezing and then I got the Windows Blue Screen of Death!

Basically, MOZY FREE Backup CRASHED my computer. I could not even do a system restore. I had to restore my computer from scratch. I am still in the process of putting back all my programs and files, this is very time consuming.

Furthermore, after I backed up my files, I could not retrieve them using another computer. It kept telling me that I had to register and install MOZY Backup, it just would not retrieve my previous registration.

I am still not able to retrieve my files. Luckily, I kept local backups on some DVD's. MOZY may be free, but there is always a catch. Please be aware Mozy free backup could crash your computer?

Maybe that's how they get you; then they tell you have to purchase one of their plans???

FYI: I have 2GB of RAM and a 2.0 GHz AMD processor and it still CRASHED it!

[DreamSkape]

I guess something went wrong when you installed MOZY. I used on my XP based computer with only 512 RAM - for more than three months without any problems. Later, I switched to Idrive as the latter is more faster than MOZY while restoring files. Check it out.

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Best Regards,

Arun Kumar M.

Signed: Monday, August 24, 2009, 9:44:38 PM IST

[DigeratiPrime]

Greets :-) I've never used this software, I prefer to manage my backups locally. However I doubt the software could cause a BSoD unless it installed a poorly written driver. FYI the speed of your computer has nothing to do with its stability, unless it's maybe overclocked. Also Windows will save a 'bugcheck' dump when a BSoD happens, it is possible to analyze this file and determine what actually caused the crash.