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Can't get Windows Backup to Start on my HTPC


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Posted (edited)

Hi all,

Every single Google hit on this subject under Vista mentions McAffee. I have never installed an anti-virus, firewall, security helper, etc. product on this box. I'm trying to start the Windows 7 backup application, and as soon as I hit "Set up backup", I get the error: The backup application could not start due to an internal error: Server execution failed (0x80080005).

It turns out I cannot invoke Block Level Backup Engine Service. The error I get when manually starting that service is:

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Windows could not start the Block Level Backup Engine Service service on Local Computer.

Error 0x800700b7: Cannot create a file when that file already exists.

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I traced using Process Monitor and it doesn't appear as though anything bizarre is occurring in sdclt.exe. I could be wrong, of course. Perhaps there's a permissions issue somewhere? Some help would be awesome!

Update: This is a pristine image running Win 7 Ultimate RTM

Edited by jminiman

Posted

Well, short of debugging, I'd consider simply reinstalling 7 and seeing if it reproduces without doing anything else. If so, the service start will likely have to be debugged (it's complaining there's a handle to a file that has locked said file while you were starting the service).

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