System32\Ole2.dll is not a Valid Windows Image ..PLEASE HELP?

[LadyCore]

Oh PLEASE..?? Can Someone Help??? Im So Frustrated & Dont Know Whats Wrong. I Have Spent Two Days Now Searching Every Website Out there for Help & Really Hope Someone Here will Come Thru for me... Please??..I am Not Computer Savvy so Please bare with me ...I'll explain the best I can.

Okay, My Mother was having issues with her laptop....(She is on Windows XP with Service Pack 3)

First, when she would turn it on everything was real slow..too slow,..the start up & all the desktop icons would take forever to load,...but then when she would go onto Internet Explorer 7 or AOL, she would get on but then things wouldnt open or they would freeze & then she would get thrown off. So, after two weeks of this, she tried doing cleanups, defrags & Performing the Disc Error Checking of the C drive, to no avail, so then she decided try to do a System Restore to see if she could go back to an earlier date, & well, first some restore points that she made werent even available or there, but then she tried one that was available & it went through the process but came back saying it was not successful at completing the restoration & so then she decided to do the F8 to go back to the last best configuration, but that didnt seem to do anything, nothing seemed to change, so then for some reason she decided to reinstall IE7 as well as remove & reinstall AOL & the IE7 seemed to go okay..now...at first she kept getting a message saying that it was enabled without add on's, but she added some toolbars & it seemed to have made it go away for some reason??(..still dont know why or what that was even about??) but then she tried to reinstall the AOL, & during installation from the AOL disc, a message comes up as follows: C:/WINDOWS\System32\Ole2.dll is not a valid windows Image. Please Check this Against you're installation diskette & so I went into the C drive's System 32 folder for her & took a look & the Ole2.dll is there & when I right click on it it gives me the option to Register it, & so I did that, but it said it cannot be completed??? I dont know if maybe this is a damaged file & thats why that message happens but I have no clue what to do or what is wrong!!?? IE7 is still letting her get online..at times, sometimes it doesnt & sometimes she gets thrown off. We then tried reinstalling AOL again & ignoring the message because online at some site it said that this message can be ignored, but ignoring it didnt work...we let AOL continue to install but when it was done it wouldnt let us sign on. Im not computer literate enough to help her with this & am hoping someone out there can give me some information & tell me exactly what to do or try....I would be so grateful

Hey...just to note just incase its important..the laptop she is on is set up on a wireless network to her main Desktop computer which is working perfectly fine.

I'd REALLY REALLY appreciate ANY Info or Assistance any of you knowledgable people out there can provide!!!!!

Corey..a.k.a Cj

Edited January 16, 2009 by LadyCore

[fdv]

The fact that you cannot register the dll doesn't mean anything of any consequence. Post your version; it should be 2.10.35.35. This dll is for really old programs -- having AOL software isn't helping things. More likely than not it's the chief source of your problem. The toolbars are also a problem; if you don't know which kind they were, it's not even close to possible to tell what's going on with your system.

Reinstall (I don't say that lightly) and set her up with a non-admin account so that she has to depend on you to install things; that way you can control what goes on her PC and prevent what doesn't belong there.