Naki Posted December 30, 2008 Posted December 30, 2008 Running WinXP Pro 32-bit with 3.25 GB of RAM. iTunes crashes when I connect my iPod Touch. It worked several weeks ago. I tried deleting My Documents\My Music\iTunes. This didn’t help. Should I mess with D:\Documents and Settings\all users\Application Data\Apple Computer\iTunes? What about D:\Documents and Settings\[user name]\Application Data\Apple Computer\iTunes? Or, maybe there are other things I can do? I tried uninstalling iTunes and the Apple Mobile Device Support and then reinstall, didn't help.
Naki Posted December 31, 2008 Author Posted December 31, 2008 More details about the crash:It generates a standard WinXP Send Error Report/Don't Send error message.The Error Signature is:AppName: itunes.exe AppVer: 8.0.2.20ModName: quicktime.qtsModVer: 7.55.90.70Offset: 009fd1a7
Naki Posted January 2, 2009 Author Posted January 2, 2009 I solved the problem by uninstalling iTunes 8.0, and installing 7.7 instead. Now sync works just fine, I can install apps/music/video.
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