Vista Microsoft Office Problem

[CASERA]

Hi

I have a friend who has just got a new computer that runs Vista. He has Office 2007 installed but all his old work saved in Office 2003 will not open (or when it does it is in a strange un-readable font). I would have thought that old files stored in Office 2003 would automatically open in the 2007 version on vista??

Any help would be great..........thanks.

[cluberti]

Well, that makes no sense at all. I could see a 2003 Office version without the compat pack not being able to open 2007 docs, but not the other way around.

Can he remove/reinstall Office? I'd suspect the load from the manufacturer to be faulty, honestly.

[CoffeeFiend]

Opening my existing office docs (from various older versions) with the current version causes no such issues, on either XP or Vista. But opening files with a newer version of Office (new versions always use an updated format) is known to always change formatting a bit. Perhaps he was using another font that isn't available on his new system either?

Have you tried opening those documents on another computer (with either version of office) to see what happens? Maybe one install has issues, or that the documents get corrupted during transfer or such.