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Posted

OS- XP Pro

PC- Dell Optiplex 755

Office '03

I have a user that is able to send emails, but not receive them. To explain....

I tried sending from several locations throughout the facility and he received none of them at the PC. However, I sent to several locations from the PC in question. Those were received without problem. To be sure the account itself wasn't damaged, I checked the email using the web-based client and all the emails sent to him were there, so this leads me to believe it is a local machine issue. I am not sure where to go from here. Please advise.


Posted

First thing I'd check would be his account settings on the pc. Check the server settings and make sure the mail client is pointed to the correct servers.

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