Shiron Posted January 8, 2008 Share Posted January 8, 2008 Running Windows XP with all the required "stuff" including SP2. HoweverI cannot print from MS Word, Notepad, or Word pad.....but I can print fromthe internet and my e-mail messages.Does anyone know why????I have searched and found and deleted the "Normal.dot" file in Word,restarted it and still cannot print from Word. I have no idea where to go from hereI thought I would be able to print using Notepad or Wordpad, but no go witheither of those either. Help!!!ThanksRon Link to comment Share on other sites More sharing options...
FAT64 Posted January 8, 2008 Share Posted January 8, 2008 (edited) Do any of these applications know of the existance of your printer and at least try to print? In any case what error message do you get? You could just delete your printer and reinstall. B) Edited January 8, 2008 by FAT64 Link to comment Share on other sites More sharing options...
spacesurfer Posted January 8, 2008 Share Posted January 8, 2008 Yeah, you need to provide more info, like..Does the printer show up when you click on print? Are you using the quick print button or the print button? If you use quick print, you wont' get a dialog - it will simply start the print process on your default printer. Use regular print button from File menu for the dialog.How many printers are installed? More than one? Are there any printer services like Adobe PDF printer? Which printer is default? Link to comment Share on other sites More sharing options...
Shiron Posted January 8, 2008 Author Share Posted January 8, 2008 All word processors recognize the printer and "TRY" to print in fact it sounds like the cartridges are working but nothing prints it is a blank page....now dont say anything about ink levels they are full...if fact I can print from my e-mail and the Web pages but nothing on any word processors (Word, Notepad, or Wordpad) Link to comment Share on other sites More sharing options...
cluberti Posted January 8, 2008 Share Posted January 8, 2008 One question - does print preview work in one of these apps? Those use the print drivers to display the file (IE does not), so if that fails then we'd know it was a problem talking to the spoolsv.exe process for some reason. Link to comment Share on other sites More sharing options...
Shiron Posted January 8, 2008 Author Share Posted January 8, 2008 Yes. Print preview does work. It shows what is "supposed" to print Link to comment Share on other sites More sharing options...
cluberti Posted January 9, 2008 Share Posted January 9, 2008 OK, so the communication with the print spooler and the driver is working, so I'd bet a print processor or print monitor is causing this. Can you delete all of the queues, uninstall all of the drivers (from the printers/faxes applet, click File > Server Properties, click the "Drivers" tab, and uninstall all drivers listed), then just install a generic text-only printer and try that? Link to comment Share on other sites More sharing options...
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