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Printer dialog appears on wrong account.

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I have a deskjet 3650. I have a problem that when duplex printing, after the even numbered pages are printed, the dialog to re-insert the pages appears on the wrong user account. It appears on the first user account logged in rather than the user that is printing. I contacted HP support and they said it was a permissions problems and that I need to:

haina: Select the Securities tab, and then click the Permissions box in the Permissions window.

Shaina: Set the permissions level, as shown below for each item.

Shaina: --Administrators--Full Control

--Creator Owner--Manage Documents

--Everyone--Manage Documents

--Power Users--Manage Documents

Shaina: Set the level by selecting the name; then, using the down arrow in the Type of Access window,

select the Access level for the respective users.

The problem is I do not have a "securities" tab, so HP says it can't offer support.

  • Author

This is Pro, SP2. And both users are part of the administrators group.

If you've disabled simple file sharing, you should have a security tab when looking at the properties of a shared printer.

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