Remote assistance disabled by your admin!

[SignaL]

Hello,

i had the same questioni before in the XP section i've discovered that the problem is in the server itself

im trying to assist XP clients remotely (throught server 2003)l but when i type the address of the client pc and press connect a message appears to me saying" the access to that resource(s) has been disabled by your administrator", iam the installer of this server>

I've tried this with different pcs, but i get the same result, i made sure that both "offer remote assistance" and "remote help service" are both activated, so what am i supposed to do now?!

Thank you!

[SignaL]

HELLO!!!

[Bad boy Warrior]

try this or make sure your settings are like this:

1. Start the Microsoft Management Console (MMC) Group Policy snap-in. To do this, click Start, and then click Run. In the Open box, type: gpedit.msc. Then, click OK.

2. In the Local Computer Policy\Computer Configuration\Administrative Templates\System\Remote Assistance folder, locate and double-click Offer Remote Assistance.

3. On the Offer Remote Assistance Properties dialog box, click Enable.

4. Select an option from the list to determine which of the following actions the expert users can take. Allow helpers to only view the computer

Allow helpers to remotely control the computer

Note This setting is for the entire group that is listed. The Offer Remote Assistance policy setting does not provide a mechanism that lets one group of users view the computer of the novice user, and also lets a second group of users view and control the computer of the novice user. There can be only one expert group.

5. Click Show. The Show Contents dialog box opens.

6. Click Add to add the Domain Users and Domain User Groups.

7. Click OK to close the Show Contents dialog box, and then click OK to close the Offer Remote Assistance Properties dialog box.

8. Quit the MMC Group Policy snap-in.

[SignaL]

Hello,

Thank you for replying. Yes i've done all theses steps ages ago, the problem is that it stopped because of no reason, even the GPO's stopped affecting other clients over the network, i think there's something wrong with this windows, i may replace it

Thanks