Autoroute 2007

[wdrspens]

Back at the end of July 2007 I installed Autoroute 2007 on my Vista Ultimate machine (huge free disk space and huge amount of RAM) and everything worked perfectly until today, when, trying to start it I got the following message:

"Your registry settings for this application were not copied correctly. To correct these settings, run Setup again for this application from the location where you originally installed it."

I ran Setup again but got the same message. Whilst running Setup I was asked to repair rather than uninstall, which is what I did.

I therefore uninstalled and re-installed, but got the same message.

I therefore uninstalled, shut down, fired up again checked there was no reference to Autoroute in the Registry, removing all references, shut down again, fired up for the second time, reinstalled, shut down a third time, fired up again and tried to run Autoroute, but, sadly, got the same message.

Has anyone got any suggestions about how I can get Autoroute 2007 working again without reverting to an earlier backup or restore point. I have no idea what I have added since the last backup and do not believe I have tried Autoroute 2007 since the last restore point, so would be wary of doing either.

Thanks

[fizban2]

where there any errors in the error logs regarding this not opening properly? could you get us the exact verbage of the error message that you are getting? (screenshot?)

[wdrspens]

I have opened "Event Viewer" and cannot locate any reference to the failed event. Am I in the wrong place?

I attach a copy of the message (screen shot) I get when I try to start AutoRoute 2007.

I have also looked in "Problem Reports and Solutions" with nothing showing for the failures this morning or yesterday.

Please give instructions on how to access the log.

Many thanks

AutoRouteError.pdf

Edited October 10, 2007 by wdrspens

[fizban2]

I have opened "Event Viewer" and cannot locate any reference to the failed event. Am I in the wrong place?

I attach a copy of the message (screen shot) I get when I try to start AutoRoute 2007.

I have also looked in "Problem Reports and Solutions" with nothing showing for the failures this morning or yesterday.

Please give instructions on how to access the log.

Many thanks

the event viewer would be the right place to check for errors, there may not be any errors listed there.

http://support.microsoft.com/kb/314590/en-gb

pertains to the registry issue you are having with the product, the proccess for a vlean boot on XP should be prett similar to the Vista boot.

steps for a clean boot can be found here

http://support.microsoft.com/kb/310353/EN-US/

let me know if that helps

[wdrspens]

I tried, having fully removed Autoroute including all references to it in the Registry and after using msconfig.exe to disable all start up programs, to reinstall Autoroute, but again, after installation, when I tried to start the program, I got exactly the same message.

I am now at my wits end to know what to try.

What seems surprising, is that it worked perfectly well initially and for some reason unknown to me has now stopped.

I really don't know what to do now. I need the program but cannot use it.

[Ron Hodges]

Hi there.

I came across your post while looking for a solution to the same problem with my copy of Autoroute on Vista which stopped working around the same time.

I don't know what caused the problem but I eventually fixed mine by following the procedure in this Knowledgebase article. http://support.microsoft.com/kb/870630

The process involves downloading a couple of programs from the Microsoft website and running them after a clean boot. The process is clearly described in the article and covers all flavours of Windows.

Hope this works for you too,

Cheers, Ron.