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explorer an task bar crases


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Posted

i have vista ultimate, i installed it a couple days ago and now after about 13 hhrs online i come back on the pc to see the explorer crashed!! when i try to click the start button , it shows up with no details, the 3 other folder that was on the task bar moves an is mixed up, one actually crosses over the start button ..

i used the task manager to kill explorer an then re launch it, but i find it to be irritating...

is there anyone who found a solution to this problem

HElp me ... my pc is but 2 weeks old, new hardware 1 gig ram, ecs mother board, 256 mb graphics card vista ready, 3200+ sempron


Posted
i have vista ultimate, i installed it a couple days ago and now after about 13 hhrs online i come back on the pc to see the explorer crashed!! when i try to click the start button , it shows up with no details, the 3 other folder that was on the task bar moves an is mixed up, one actually crosses over the start button ..

i used the task manager to kill explorer an then re launch it, but i find it to be irritating...

is there anyone who found a solution to this problem

HElp me ... my pc is but 2 weeks old, new hardware 1 gig ram, ecs mother board, 256 mb graphics card vista ready, 3200+ sempron

one actually crosses over the start button?It means button is on the area of Start Button???(Display not correctly?)

How about checking the Graphics Driver?

Posted

yes one actually crosses through the start button. the graphics card i have is a geforce 7300LE an vista recently updated the drivers on it,

i had before a radeon ati 1550 512 mb ddr2 card with an older board an i used to get the same problem. but this is a new pc i built an it still continues, now im wondering if it is something that vista does.

i tried searchin on different sites for answers, but none so far although i see ppl complaning about the same problem

Posted

Note: instructions here for reference as well

The first thing to do, before doing ANYTHING else, is to download and install the "Debugging Tools for Windows"

Once you've installed the tools, here are instructions on how to create a dump of explorer.exe the next time it crashes:

1. Create a directory called c:\adplus

2. Open a command prompt and change to the directory where you installed the debugging tools. By default, this is "C:\Program Files\Debugging Tools for Windows"

3. Type the following command in the command prompt:

cscript adplus.vbs -crash -pn explorer.exe -quiet -o c:\adplus

The next time explorer.exe crashes, it should generate a folder structure in C:\adplus, and it will contain a .dmp file there (amongst other files) - these files will tell us why explorer crashed. If it happens again and you get data, zip the C:\adplus folder up and place it somewhere we can download it, and we can help.

  • 1 month later...

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