Windows Explorer Crashes

[Wings]

Hey everyone i have a problem with my laptop. Everytime i go to close a windows explorer it crashes and a message appears saying it has stopped working and then it says it is restarting. i have been trying to fix this but with no luck, so i will try to recall everything i have done so far. If i remember correctly the first time it happened was when i tried to move some of my movies that i was holding on my Ipod onto my computer. Since then i have deleted the movies and uninstalled every program that i can remember i have installed recently, which was a Diskeeper trial and Winace, i have also scanned for spyware with Spybot and i am currenty scanning for viruses with Windows Live OneCare.

That is about all i remember. Any ideas?

Edited September 15, 2007 by Wings

[Mr Snrub]

As you can reproduce the crash easily, use ADPlus to attach to the process in "crash" mode, making sure to select a full dump.

http://support.microsoft.com/kb/286350

How to use ADPlus to troubleshoot "hangs" and "crashes"

"When should you use ADPlus?

...

- Processes that crash or shut down unexpectedly."

"Where do you obtain ADPlus?

ADPlus is included with the latest Microsoft Debugging Tools for Windows. To obtain the latest Microsoft Debugging Tools for Windows, visit the following Microsoft Web site:

http://www.microsoft.com/whdc/devtools/deb...ault.mspx"

Launch an Explorer window, run the following command in command prompt (in the Debugging Tools for Windows folder) and then close the Explorer window to crash it:

ADPlus -crash -ctcf -pn explorer.exe -o C:\Dumps

That should give you a hefty .DMP file in the C:\Dumps folder in a unique sub-folder, and we can take it from there once you have the dump created.

It will most likely be a 3rd party shell extension causing the problem.

Edited September 15, 2007 by Mr Snrub

[Wings]

Hey thanks for your advice but i spent another hr or so trying to fix it and finally did it! it turned out to be from the latest Internet Explorer 7 PRO update. it had something to do with the registry and DEP. but again thanks for helping!