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Help with Blue Screens/Minidump


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Posted

I keep getting random BSOD's. I'm running VISTA Home Premium 64. Here is the output from one of the minidumps:

BugCheck 7A, {fffff6fc40013488, ffffffffc0000185, 329d2880, fffff88002691a80}

When I looked that up on Microsoft's web page, I believe it says to check the cabling or termination on my 'SCSI' drive. I actually have a Wester Digital 3200KS SATA drive, however, I believe Windows reports it as a SCSI. I have tried updating every driver I can think of to no avail. I have downclocked the Dram to 667 and the processor by 200MHz (to 2.6GHz) and still see failures. I have taken the cover off of the case in case it was overheating. Nothing has worked.

I'm hoping there is someone out there who can shed more light on this. I have several minidumps that I could attach, however, they are 265K in size and I do no know if that would be acceptable or not.

What are the chances that a new cable will fix the problem or whether this is a malfunction of the hard drive itself?

Also, I can provide any other system information if that would help diagnose this issue.

Thanks!

Todd


Posted

are you able to get into windows long enough to change the type of dump to full? that would be more helpful to us in resolving your issue

Posted

Absolutely. My system is quite alive and sometimes takes days to fail. It seems to fail quicker when I am accessing the hard drive more (like playing a game or sometimes downloading a file). I'll get in and change the dump type to full and wait for another failure.

Todd

Posted

Just to make sure, my 3 options are:

Small Memory Dump (128KB)

Kernel Memory Dump

Complete Memory Dump

Currently I have everything as a Kernel Memory Dump. However, you would like me to change to a Complete Memory Dump, correct?

Todd

Posted
Just to make sure, my 3 options are:

Small Memory Dump (128KB)

Kernel Memory Dump

Complete Memory Dump

Currently I have everything as a Kernel Memory Dump. However, you would like me to change to a Complete Memory Dump, correct?

Todd

correct, set it up to do a complete memory dump, the dump file will be as big as your physical memory, PM me when you have complete dump

Posted

It would help if you could provide even a minidump of this (although a complete dump is infinitely more useful). I'm expecting the module was win32k.sys, Atapi.sys, or Ataport.sys, but if you could post that as well, that'd be great. Note that a STOP 0x7A means that a page (4Kb) of kernel data was requested from the paging file to map back into RAM, and it could not be read into memory - this generally means bad RAM (the page was corrupt when written to the disk from RAM earlier, or the write operation from the disk to the RAM location failed) or a bad hard disk controller or a bad hard disk (failed to read the section of the pagefile on disk where the page to be remapped into RAM was supposed to be located).

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