Good evening! I've had this problem for a couple of weeks, and it's really annoying! Anytime I try to add files to my MP3 player, burn a CD or just organize my music files, whatever program I'm doing it will shut down, if not immediately, soon after. This happens in Real Player and Windows Media Player. It also happens when I try to add files to my MP3 player by connecting to it through My Computer (it's a hard drive player) and try to burn CD's through a writable CD folder. I'm at a loss as to what could be wrong. My Virus Scan is up to date. Can anyone help? Thanks, Kim